The service took too long and the cost went up significantly since the last time I had service.
Chris always does an excellent job! Thanks!
On my car inspection it said that I needed a coolant flush but when I checked my coolant it was no coolant! If I needed coolant or it was low, why wasn’t I informed about it? Do the service people not top off any low fluids?
As always Chris goes above and beyond to make sure that the service experience is excellent.
Chris Fisher is an excellent employee and is extremely helpful. He’s the best!
Check engine light is still on
Chris and everyone else were nice and professional.
My only recommendation is to stop using your call service. The appointment was scheduled in the location. Chris made sure I had the direct line for scheduling in the future. The sticker used to let your customer know when the next service is due should have that stores number and not the call service.
As always, superior customer service!!
Chris is the best. Thanks!
It would be nice if there were refreshments besides water and coffee in the waiting area or a vending machine on the premises for customers who have to wait an extended period for their vehicles.
Feedback from manufacturers not found
There used to be a car wash when service was complete, then they would bring your car to the front where you can find it now they just park it anywhere on the lot and hand you your keys and you have to go find your vehicle. I was thinking about buying a vehicle from there later this year but that will not happen from that dealership.
Communication is not good and when picking up the vehicle the headliner was completely dirty with hand and finger marks. No attempt was made to make us aware of this prior to picking up and we were told “there was a note but somehow it got missed.” Terrible dealing with this service group.
I wouldn’t trust my car to anyone but Chris
Chris is an exception service representative.
Once again, excellent customer service from my service advisor Chris Fisher.
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