Kimmi was very pleasant and efficiently took care of my service visit details.
She did agreat job. Will keep coming for service
Quick service and friendly staff. Thank you.
Serena was Absolutely the Best.
She and yinz were amazing! Thanks so much for keeping me safe!
I had new brakes, rotors and brake fluid last month and within a week, the brakes weren’t working making it very dangerous to drive. I was told to drop the car back off on May 2 and that I would have to leave it over the weekend as a part needed ordered and I was totally fine with that. I was told the following Monday or Tuesday (2 business days) tops. I was never called so I called the following Thursday and was told they were still waiting for the part. I asked for a loaner car but none were available. I finally received a text yesterday (May 14) that my car is ready. I work in Indiana, PA on certain days so I’m unable to pick it up until tomorrow. My wife was practically stranded for almost 2 weeks as I had to use her car during this time.
On another note, it is extremely difficult to schedule even routine maintenance for my Telluride at your shop. It’s mostly online and 1-2 months for an appointment. That combined with this last incident, I may look for another Kia dealer for my car maintenance.
Thank you for great service!!
Serena, as always, is incredibly helpful and knowledgeable.
I brought my Telluride in for inspection and ended up needing rear brake pads and rotors. I had to wait a little longer than expected and thought I'd be late for my job but the mechanic worked through his lunch hour to finish the work.Thank You! Serena kept me updated and provided excellent customer service.
Excellent customer service
Serena’s service was excellent. She was friendly, explained everything well and went beyond in washing my car after a road trip with sticky bug residue!
Fast and efficient service and Montana was an excellent service representative , I told him I’ll be back the next time the Kia needs to be serviced
5 stars!
I Called on Monday to hopefully get car inspection and they were able to fit me in.So great full. Thank you all.
Girl helped me with my car set up for phone. Thankful I know what I need now.
They took the amount of time I was told it would take to do the job. In fact may have been less time. Surprised the car was washed too. Saved me from doing it today.
You did a recall and oil change in the tire rotation so I can say is I’m satisfied as now
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