They always keep me posted with the work that needs done and they are friendly and helpful and courtesies.
Very happy with the service.
Fantastic experience from beginning to end.
Kimmy was wonderful and kept me informed of my vehicle's status throughout the entire process. Prompt service too.
She is so wonderful to work with. Thank you Serena
Serena goes over and above for her customers. She got answers and fought for a solution.
Kimmi is very personable. She makes sure you understand everything with your service.
Kimmi is the BEST service advisor. She is always prompt and does everything she can to make customers satisfied. She goes above and beyond every time my car is there.
Serena was fantastic to work with and the work was done well and in a timely manner
The work was done even more quickly than Montana estimated. He was very helpful and friendly.
Outstanding quick service
Kimmi was courteous and efficient. Service was completed in a timely manner while I waited. Thank you!
I’ve been very satisfied with my experiences with Jim Shorkey Kia. However, I don’t recall interacting with anyone named Serena Martinez.
Thank
You, Renee (Suzanne)
Appreciate your help with my vehicle and transport to my PT appointment. Very appreciated.
Serena was very professional and knowledgeable about my service that needed complete on my KIA Soul. She clearly explained what work needed done before and after the work and she walked me to my car. Very nice work Serena????????????
Serena is fantastic, she's professional, and knowledgeable.
Serena is always great to deal with. Always smiling and kind! She makes the experience worth coming back there!
Super nice and kept me informed.
Serena was great and while I was not happy that I had to pay for something that should have been covered by warranty, I realize that this is Kia’s fault, not Serena’s. I will think twice before ever again consider buying another Kia.
Thanks to your Kia team starting my day it was a great feel to know you are a value customer, job well done & with kindness!! ????
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