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Real Reviews From Verified Customers

Service Center Review Summary

5 star 810 reviews 63%
4 star 304 reviews 24%
3 star 37 reviews 3%
2 star 69 reviews 5%
1 star 69 reviews 5%
Review Us
Susan S.
1 out of 5
3/25/2025
Service was great but they forgot to wash my car even though I’d asked ????
Richard T.
5 out of 5
3/25/2025
Great experience
Norman L.
4 out of 5
3/25/2025
Austin was very polite and gave very detailed information when asking questions .
John M.
3 out of 5
3/24/2025
I said no to receiving trade in info as my Highlander is only 4 months old.
Rene T.
5 out of 5
3/24/2025
Very polite and professional. Love the in and out service in this busy world. Well done!
Michael P.
4 out of 5
3/24/2025
I was well informed,also given additional information on future service
Allison M.
4 out of 5
3/23/2025
My car needed immediate service and your service department took my car in right away, quickly diagnosed the problem, and swiftly began working on the repair. I am so relieved to know that Ken Ganley Toyota will take care of whatever car issue I may have. The service department is efficient and competent. Thank you!
Hall M.
4 out of 5
3/23/2025
My family has been seeing Dan Maloy for over 30 years and will continue to do so. He always has a smile on his face and always is a pleasure to work with.
Joshua P.
5 out of 5
3/22/2025
Thanks, Matthew .
Michael T.
5 out of 5
3/22/2025
Thank you for being quick and efficient!
Jeff L.
1 out of 5
3/22/2025
Missing paint on hubcap. Can I obtain paint to repair hubcap?
Deborah G.
5 out of 5
3/22/2025
Lisa was very sympathetic about my situation and she tried to make my visit easy. I'm glad she was my service assistant.
James D.
4 out of 5
3/22/2025
Very satisfied !! Lisa understood all info I gave her and relayed it well to the tech for a well done diagnosis and repair to my vehicle.. I can already tell the cold start issue that was rough. Is now smooth... thx again... james
Joe D.
5 out of 5
3/22/2025
All good!
Komal R.
5 out of 5
3/22/2025
All good!!
Robert S.
5 out of 5
3/21/2025
Very nice people and good service.
Terrence P.
4 out of 5
3/21/2025
The service dept is exception. Tom is a marvelous mechanic. Michelle does a super job.
Paul M.
4 out of 5
3/21/2025
I have received no less than 7 texts since my service apt. Please make it stop…
Charles S.
5 out of 5
3/20/2025
Great. Young man greeted us as we walked into the service office. Handled everything in an expedient and professional manner.
Kathleen W.
4 out of 5
3/20/2025
Usually when I brought my Toyota in for service it was returned having received a wash. This time it did not! Why?

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