Service Center

Real Reviews From Verified Customers

Melissa T.
5 out of 5
8/20/2025
Always an exceptional experience!!
Rebecca F.
5 out of 5
8/20/2025
Thank you! Best experience.
Lou V.
1 out of 5
8/19/2025
1 hour 30 minute to change a oil that take to long
Shannon H.
5 out of 5
8/19/2025
John was very professional and very efficient! I don’t believe I waited a half hour! Great job John! Great job Toyota of Akron!!
Loretta D.
1 out of 5
8/19/2025
I scheduled for tire rotation and oil change before my son started school and said he can come back in a few months for the oil change and they didn't have time. I didn't find out the oil was not changed until that evening. Being in school it is not convenient and /or a hassle to reschedule during school session.
Doug S.
2 out of 5
8/19/2025
When I first went to Ganley I had a F150. I went to the Ford dealer in Kent for service, they checked my truck from front to back and gave me a list of items that needed attention. That really impressed me and helped sell me on Ganley.
Charles W.
5 out of 5
8/19/2025
Very courteous and professional nice to deal with
Amar G.
5 out of 5
8/18/2025
Awesome
John P.
5 out of 5
8/18/2025
ry prompt service
Jolynne K.
1 out of 5
8/18/2025
They need to check into the repairs. I would have put to be determined
Zachary P.
5 out of 5
8/16/2025
Lisa was great !
Craig L.
5 out of 5
8/16/2025
Lisa was exceptionally great. Professional. Well informed. Courteous.
Andrew N.
5 out of 5
8/16/2025
Lisa was very welcoming, knowledgeable, and thorough.
Abbey P.
5 out of 5
8/15/2025
Lisa Reedy was amazing! She is organized, efficient and customer service focused!
David H.
5 out of 5
8/14/2025
The young lady that assisted me was very nice.
Kimberly F.
5 out of 5
8/14/2025
Aaron is a very friendly and helpful person.
Pam R.
3 out of 5
8/14/2025
Please give me a call or suggest best next steps next week. My goal is to lower my monthly payment and most likely get into a similiar car with another manufacturer.
Michael B.
2 out of 5
8/14/2025
Two weeks and three tries to fix my Prius V, frustrating. Glad it’s finally done. Hope it stays that way. Will I come back to KGToyota? Maybe. Michael J.Bucalo ****-****-xxxx
Dave D.
5 out of 5
8/14/2025
Soon as I arrived Dan greeted me with a smile and handshake. He was very curious and helpful. Then I met Erin he was the same very nice and helpful. I will definitely be back and perfere family and friends.Thanks Guys!
William M.
5 out of 5
8/14/2025
Matt did a fine job explaining all the work to be done. Very thorough. Work done in a timely manner

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