Aaron was very nice, I told him I needed help with the electronics /tech and he told me that the guy who I need to see for that is not there on Mondays. I need to just stop back another day, without an appointment, to have help. I will do that.
My only complaint was the technician removed items from my glovebox to check in cbin air filter but did not put everything back.
My experience with Ken Ganley Toyota has been excellent, from buying from Jesse, to working with Aaron to get my vehicle maintenance completed. All good things to say about you all.
Everyone was so helpful in helping me get what I needed within my budget. I am truly appreciative!!
Thank you for the thorough inspection of my car. I was advised that my tire tread was getting to where the tires were soon going to be needed to be replaced. There was no pressure to replace them but I chose to have that done today so that I would be safer driving in winter.
Thank you for recognizing what wasn't done the first time. No issue. Thanks.
I’m always very pleased when I come up for my service appointments. Matthew did a good job.
Matthew and Dan took the time to explain the needed repairs. They answered all my questions and listened to my concerns. I appreciate their attentiveness and professionalism. I trust the Ganley Toyota service department completely; I have not been disappointed once in more than 15 years.
Joe Prekovitch did a above and beyond wonderful job on my car. Matthew Evans was great to talk with and very professional. Dan Malloy took extra time with me and made sure I was scheduled correctly. I mean, seriously this team made me feel like I was important and they all made sure I was taken care of. I dont plan on going to any other dealership. All other dealers should be trained by this team in Akron. Thanks guys.
Very good job and professional
Thank you again
Lisa is pleasant thorough
Yes but usually they give my paper work for paying service or tell me the cashier have it i felt he didn't trust me to pay I been coming here for years I would never walk out without paying asking me we're is my daughter than had a car blocking like we was going to take off always have new people that don't even know you atleast give me a day or two to respond before asking for "how was our service" thank uou toyata but we all ate not criminals thank you have a great week.
Lisa greeted me with enthusiasm and a warm smile. She was really helpful and professional and when my truck was ready she walked out into the showroom to find me and let me know. Then escorted me to my vehicle and wished me a good day.
She is a very nice asset to your company.
Matthew is very helpful and pleasant to work with. Excellent experience.
Ms Reed is really very good at what she does. I always feel like can ask any question and she’ll know or find the answer.
Danny was great. Listened to what the problem was with the car.
Checked back with while I waited.
Dan Malloy very impressive. Made me feel welcome and appreciated me choosing Ganley Toyota. Thank you very much. Janis G
Great job by Lisa and her team
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