Thank you for taking the time to make sure things were ok with my Highlander. Matthew was very kind and knowledgeable. We previously had service at North Canton, but we will be going back to Ganley from now on.
Thank you for your excellent service and support.
HAPOY NEW YEAR.
Danny Coon was very kind and explained everything about the needs of my car. Thanks for the good service!
Danny was exceptional! Not pushy. Just told me the facts and gave recommendations but let me decide.
I knew fuses blew after hook up to recharge was wrong but diagnose time and close to $200.00 is too high.
Remember I just bought a brand new 2024 Camry and always on time for maintenance services both 2015 High Lander.
I’ve posted a rave review on your Facebook page. ????
Courteous throughout good communication
Completely satisfied, very well taken care of
I love how fast they did my vehicle,awesome!!!
Danny was helpful and knowledgeable. Professional in the highest degree
I had Dan who is always good to work with as a service advisor. Also, the hunter machine saved me big time. Thank you! Aaron was off today. He was easy to work with on the phone
Thanks Matthew for your help today.
Thanks Matthew for your helpful assistance see you next service appointment. Merry Christmas to you!
Norman H
The audio on the inspection video was completely drowned out by background noises in the shop. So, I have no idea what was listed as needing future attention.
Went in for a basic oil change it took over 2 hours! Also after 2 hours they didn't even wash my truck!
Good morning. There was a delay in the process due to forgetfulness. We live in IL and we hoping to get our car back by Christmas. It's unlikely that we'll happen. No worries on the delay due to Mr. Cuervo forgetting to leave instructions to the Ganley shop. Mistakes happen. Mr. Cuervo has been good to work with during our situation. He has been patient with the insurance companies as well. Overall, good service from Ganley. Thank you.
The service at Ken Ganley Toyota is always excellent. And Matthew Evans exemplifies that.
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