Excellent customer service.
Dan Mallow is
the only reason I go to service my car
there . He is truly very honest and thorough with explaining everything. He treats customers like family
My son and I brought the car in for the service! He drove it and had no complaints. I will drive it tomorrow morning. If I have any complaints, I will text you after I drive it.
Thank you.
Danny was so fantastic and deserves a raise. I cannot say enough good things about him. He made the whole experience of getting our trunk repaired seamless. We will definitely be back for any service and maintenance repairs.
Danny did a good job explaining what needed to be done. Made us feel comfortable and both he and Dan Maloy treated us great. We will be back for service in the future.
Everyone is so kind and helpful! We appreciate your dealership!
It would be much appreciate if you would send this survey to my email rather than my flip phone. My email address is:
Happy with the service provided.
Only thing I can knock is you have my name saved in the system under my wife’s maiden name.
I don’t care. Just leads to some confusion.
Greeted properly, advisor very friendly. Recommended repairs without being pushy. We will continue to be customers at ganley toyota.
Joey was great! Super nice, professional, provided updates. Great experience!
I’m a little disappointed. $130.00 for an oil change and tire rotation and you can’t even top off the windshield wiper fluid.
Great staff,very friendly and helpful.
Danny was professional and explained clearly what concern I had that got addressed.
Very helpful in solving my problem. Than getting my repair done in a timely manner.
Was told it should only take 30 mins for an oil change, and was there 2 hours with no updates or explanation. Was told something vaguely about a recall that they didn't have the parts for. Don't say 30 mins then take 2 hours without an update
Danny was very helpful, service was quick and easy, payment was simple. You also have very yummy hot chocolate in the machine. Thanks much.
I live in Upstate NY and while traveling for work, I was stuck in Cuyahoga Falls, Ohio. Your dealership was amazing and I am so grateful to the Service Manager, Matthew and Lisa. I am actually considering a purchase to be with you folks. Just an honest and fabulous experience
Joey was very kind and helpful
Great service, great handling by Larry and the technician who serviced my RAV4, and the best hot chocolate I’ve ever had while waiting. Reasonable time to completion, reasonable cost, friendly folks, great place. Thank you all!
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