I was completely satisfied with the service I received. Matthew was very professional and helpful. He listened to my concerns for the Highlander and there were no surprises. I am not ready to grade in my vehicle at this time but I may be in this next year. Thanks for the great service! Michael S
Done 30 minutes faster than estimated time! Thank you! I appreciate the speedy service.
This is my second experience with David Britton and both times he was friendly, courteous and provided excellent customer service,
Diagnosed,fixed quickly. Friendly.
Danny Coon was a really helpful and a great guy. It too few days for my car to completely get serviced but he kept updating me the details and made me understand how things would be done.
He is a great guy. I had an overall wonderful experience with Ken Ganley Toyota of Akron. I would highly recommend my friends to visit this place.
Thanks.
David was excellent to work with and my interactions were extremely positive. He does an excellent job and sets the bar where it should be for customer service and satisfaction. Awesome job David!!
I always receive great service. Dan is a great guy. He has the customers best interests in mind. He is very personable as well. A+
Friendly prompt and got me on my quickly. What more could I ask for.
I won't be purchasing any more toyota product in the future. I wanted to stop paying for remote services. Try to cancel by deactvating vehicle from connected services and then couldn't use my key fod to start my truck. Called brand engagementand was told had to pay to get remote start back even with my key fob.I'm willing to let the community know this is how loyal customers are treated. Way to go toyota!
Dan is one of the most honest and upstanding people I have had the pleasure of interacting with in a very very long time. It was my pleasure and privilege to have him as my service representative - thanks a ton, Dan! You have no idea how much I appreciate you! ~ Mike H.
Very friendly and attentive service. Thank you.
Dan is really genuine. He answered every question we had about our RAV4 and our first visit to Service. We expressed concern for the oil level; he researched that and had an answer for us before we left; put our minds at ease. Hope we have him the next time!!
He's a friendly guy and I look forward to seeing him on a future visit
Everything went very smoothly.
Danny was very kind and professional throughout my service today
Excellent, timely and prompt service. Matthew Evans is extremely professional, courteous, knowledgeable and efficient. Your service team continues to provide a top in class experience, with consistency. I also greatly appreciate the waiting area that enables me to work seamlessly while waiting for my vehicle.
Thanks to Dave Britton serving me with my Toyota Corolla at Ganley Toyota.
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