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Real Reviews From Verified Customers

Service Center Review Summary

5 star 190 reviews 64%
4 star 62 reviews 21%
3 star 7 reviews 2%
2 star 20 reviews 7%
1 star 19 reviews 6%
Review Us
Bruce P.
1 out of 5
5/1/2025
My back doors still don't unlock when the car is turned off and the front doors unlock.
George V.
5 out of 5
5/1/2025
Amber was very informative and personable. She was a pleasure to work with.
Harry B.
5 out of 5
5/1/2025
Thank you for your commitment to good service for your customers
Elaine C.
4 out of 5
4/29/2025
Bought my Tucson 3 years ago at this dealership and have had excellent Service. Always helpful .
Rickie T.
5 out of 5
4/27/2025
well done and timely
Joni D.
4 out of 5
4/25/2025
I have a 2015 Genesis I’m upside down in
Bambi O.
3 out of 5
4/25/2025
I couldn’t possibly receive better service than I’ve gotten from this dealership for over a year since I bought my palisade!
Mykeesha B.
5 out of 5
4/23/2025
Ms. Kersten is the BOMB!! She handled us with care and was very timely in getting our vehicle taken care of! She even stayed past 5pm to make sure we retrieved our vehicle back on time! We are extremely pleased!
Shanella S.
5 out of 5
4/19/2025
Great work
Jennifer J.
4 out of 5
4/18/2025
Best dealership I’ve ever dealt with. They gave me a chance when no one else would. Customer for life
Timothy W.
5 out of 5
4/17/2025
Steve and all the service people was very friendly and helpful
Darrell J.
5 out of 5
4/16/2025
Thank u guys at Mike Terry Hyundai Silsbee especially Shonda
John A.
5 out of 5
4/12/2025
Very pleased with my service.❤️
Kevin B.
5 out of 5
4/10/2025
Amber was very helpful and professional, both on the phone and in person.
Carla C.
5 out of 5
4/10/2025
GREAT Service..Very Polite, Professional HELP.. Thank You ????????
Betty H.
2 out of 5
4/9/2025
I wasn't pleased with my service at all today. Normally it's very pleasant but today wasn't at all what I expected. The people were very nice and tolerable of my rant about my service. Drove an hour for service I didn't recieve. Maybe you should ask for mileage when making appointments for oil change in the future ????
Harry B.
5 out of 5
4/8/2025
Good Service!
Christina H.
5 out of 5
4/8/2025
Amber is always so nice. She has has great customer service
David K.
5 out of 5
4/5/2025
Happy with Hyundai of Silsbee
John M.
4 out of 5
4/3/2025
You’re Welcome

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