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Real Reviews From Verified Customers

Service Center Review Summary

5 star 508 reviews 65%
4 star 170 reviews 22%
3 star 22 reviews 3%
2 star 35 reviews 4%
1 star 49 reviews 6%
Review Us
Dean D.
5 out of 5
5/10/2026
Can't afford a new car at this time, but love my Compass. Always a good job at Grissom
James B.
1 out of 5
5/8/2026
They where kind and had good bedside manners. But they refused to patch the tire. They might of been trying to be causious.
Kelsie S.
5 out of 5
5/7/2026
Awesome service! Thank you so much!
Brett Z.
5 out of 5
5/7/2026
Thank you for taking care of my vehicle. Very professional service.
Belerma A.
4 out of 5
5/7/2026
Please don’t said that I was completely satisfied. I have paid for three inspections on my vehicle within the last and year and now. I thought because I had it inspected done by you recently , It will be cheaper! I just wonder if you did a COMPLETE inspection. I need the form to keep it for my own record. Thanks, Belerma A
Bobbie H.
5 out of 5
5/6/2026
Dave & Kayla always take great care of me to the best of their ability
Theresa H.
5 out of 5
5/5/2026
Kayla did a fantastic job as did everyone else.
Sondra C.
3 out of 5
5/5/2026
Completely satisfied but I need to bring it in as I have a lot of vibration in steering and when I back up sounds like transmission problems can you set me up a appt?
Jon S.
5 out of 5
5/4/2026
Friendly and helpful
Daniel D.
4 out of 5
5/4/2026
She is learning and has a great future there!
Philip L.
5 out of 5
5/3/2026
Very professional, courteous and helpful. In and out quickly. Great people!
Timothy R.
5 out of 5
5/1/2026
Thank you for your honesty and fast service.
Todd D.
2 out of 5
5/1/2026
The UConnect message needing service continues to come on!
Lisa S.
4 out of 5
4/28/2026
Kindness, friendly, knowledge.
Donald S.
5 out of 5
4/27/2026
Great service center, as always.
Douglass W.
5 out of 5
4/25/2026
Excellent job by Sydney and everyone.
Ruth D.
4 out of 5
4/24/2026
Davey is very easy to work with; has a great "service-oriented" attitude. All of your service team that I've dealt with since I bought my pre-owned truck from you has been GREAT which is why I drive from Rochester to your facility for my service.
Donald P.
5 out of 5
4/24/2026
Excellent treatment at service desk and Chris Schafer returned my van in great repair! Thanks to all.
Sharon H.
5 out of 5
4/23/2026
Sidney was very professional and answered my questions.
Michelle S.
5 out of 5
4/21/2026
I love when I come there for help!! Everyone is so nice and treat you like family! Thank you all and keep up the amazing work :-)

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