I am just glade that Grissom dodge,ram and jeep offer a extended warranty and they do a great job in the sales and the parts and the service departments . The truck is working great after the service department replaced the u Joints on the front half shafts. Thank you
I enjoy going there an getting my jeep serviced, the employees are easy to talk to an very respectful i feel to my needs of whatever they may be, thanks for doing such a great job, I tell everyone I talk to about you all, an if they need anything from a new vehicle to oil changes thats where to go for it, thanks again, verry satisfied customer. Steven N Pogue
We will not be returning. The timing of your service needs work and you need to complete the job completely before returning the vahicle!!!
Other than taking it back for a check up yes
I drive from Rochester to get my vehicles serviced and have work done .You go out of your way to help and that goes a long way with me .My only regret is I didn’t come here sooner.Thank you for your caring and help it is appreciated!!!!
Kayla is the best! My granddaughter loves her and every time she sees her she says that is my bestie!! She always goes out of her way to make it easy for me. She should get a promotion.
Great service. Thanks for all your help.
Awesome service! Great and courteous staff.
Grissiom Chrysler Jeep Dodge is a great friendly dealership.
With great sales , service and parts departments.
With helpful experience people that knows their jobs .
Always kind and courteous! Ted is also the best technician!
The experience was good but my jeep is still dying
Best service I have ever received. Fast and thorough. Everybody was super friendly and kept me well informed. Will for sure come here for the next one.
I dropped my Maddie off before opening hours and left instructions for her luxury spa day. She was pampered with an oil change, her pretty tires were rotated and she received new wiper blades. The service dept then returned her to me at work. Sydney left me a nice note to let me know Maddie enjoyed her spa experience and are looking forward to seeing her again.
I thought I was unlucky having pur water pump go out on our trip from Louisville to South Bend. That was far from the truth. Coincidentally just across from where we broke down was Grissom. We limped our vehicle over to the service center and met Kayla. Kayla was extremely helpful and calming right from the start. She immediately sensed the urgency of issue and provided prompt attention to our repair. I being in the industry to an extent understood repairing our water pump, unscheduled, on a Friday afternoon was a long shot. Her prompt attention to our repair allowed us to continue our trip to South Bend for our son's hockey tournament. While waiting in your dealership for the repair I noticed several things. I witnessed serval employees diligently helping customers while also being friendly to individuals they were not already helping. Those sales people also had smiles as they took their new customers on a tour of the dealership. The second thing I noticed is the wall to wall awards on display. Spending 3 hours at Grissom, and witnessing the way you treat your customers, it surprising you still have room to display anymore awards. Lastly, I didn't get to meet the technician that repaired our vehicle, but we've had no more issues and our vehicle was returned in better condition than we gave it to them. Generally visiting dealerships for sales or repairs is never pleasant. However, Kayla and your team made this an extremely pleasant experience, and I would return to purchase a new vehicle and recommend you to anyone looking even though you are almost 3 hours from home. A tremendous thank you to Kayla and your employees.
Davey (and Kayla) are always really responsive and helpful - thanks, you guys!
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