Thank you guys so much, I will definitely be back for services to my jeep and may one day buy from you guys.
The car was clean and the staff were courteous. They answered all my questions and did a good job!
Going to get second opion.sorry but just put 1800 3 years ago for the same issue, has had less then 5000 miles put on the truck
Courteous and always friendly
Just finished with a dental procedure would like to discuss this with you later.
Very pleased, had two concerns and he.solved them on the sport.plus was.my 6th oil change, FREE
not sure if the problem was diganosised properly took to a different dealership and the had a different view.
Kayla is awesome and super friendly.
Always happy with the staff at Grissom. They are always pleasant and easy to work with, and they treat you like family no matter what you are there to do
You guys had my jeep for 3 weeks. Called me twice with updates only after I called first. Charged me $700+ including $70 to reattach a windshield wiper fluid line. When I asked to talk to the mechanic to see what that fixed it was like pulling teeth took a half hour to come out. When I did get to talk to him he told me absolutely nothing. Took jeep home same problem the next morning. I assumed when they came and took it back, the service would improve but it didn’t. I assumed they would not charge me any more since they already charged me for not fixing it, but I get another $540 bill. I don’t know if I got lost in your system or what because I wouldn’t imagine anyone wanting to treat a customer this way on purpose
I will be coming again for another visit soon.
Sydney was awesome. Great sence of humor. I call her lug nut now. Lol
I thought charging 700 labor for a 2hour job was definitely excessive, everything just seemed a little shady after I bought the vehicle
Drove as it should today the future will tell me more.
Sydney was thorough, pleasant, efficient and I was very pleased.
Grissom will always be my go to dealership
You all are the best
Not a very friendly service advisor. The techs requested an extra hour of labor per side because the bolts on my 6 year old truck were too “rusty”. I’ve never ever heard of that being a thing. No one should pay a request. Not satisfied at all with my experience and will not be bringing my truck back here.
Sydney was very professional and made sure my experience was a good one.
Fast and friendly just like normal!
Social