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Real Reviews From Verified Customers

Service Center Review Summary

5 star 478 reviews 65%
4 star 159 reviews 22%
3 star 19 reviews 3%
2 star 34 reviews 5%
1 star 49 reviews 7%
Review Us
Dennis P.
5 out of 5
5/7/2025
I always have a good experience at the Grissom dealership. The staff is always friendly and helpful.
Ryan F.
5 out of 5
5/6/2025
Everything was great and service was friendly. Thank you very much.
Michael H.
5 out of 5
5/6/2025
David has always been polite and professional
Kristi W.
5 out of 5
5/6/2025
Thank you for once again working on my Dodge Avenger and getting it done in a timely manner!
Jorge C.
5 out of 5
5/6/2025
Very satisfied
Allen E.
4 out of 5
5/2/2025
Okayby
Brent I.
5 out of 5
5/2/2025
They worked with me very well.
William H.
1 out of 5
5/1/2025
It’s a long story the truck is very nice the work they done on truck was fine it’s all about me buying a HONDA PILOT LAST MONTH OFF THEM then I bought this New truck at Grissom I FORGOT WHEN BUYING THIS TRUCK I WANTED TIRES CHANGED AROUND they charged me 115.00 to do this would think after spending over $100,000 I could have got a break it was my fault when making deal I just forgot to mention it to them
Mahussi T.
5 out of 5
5/1/2025
Kayla is awesome. Thank you Grissom CDJR.
Jeffrey R.
5 out of 5
5/1/2025
I was very satisfied with Kayla and her staff to help me remedy my issues! She was always pleasant with a smile.
Brian M.
4 out of 5
5/1/2025
Check engine light came on and within 1 day I brought my Jeep in for a service call without an appointment. Dave was super friendly and understanding about my concerns with a quick turnaround. Within 1 business day the problem was fixed and my Jeep was returned. Super quick and super professional. Thanks Dave!!
Jeff W.
5 out of 5
5/1/2025
The only change was done in a complete and thorough manner.
Jeffrey R.
4 out of 5
5/1/2025
Yes, Kayla has been awesome to me and up front with all issues. She has offered me avenues to address my issues. Grissom employees have always helped me with any issues I have encountered.
James R.
4 out of 5
4/30/2025
Jazmin seems to really know what she’s doing and she represents Grissom very well.
Jeffrey W.
5 out of 5
4/29/2025
None
Chad C.
5 out of 5
4/25/2025
Excellent service
John A.
5 out of 5
4/25/2025
Excellent service
Yvonne E.
5 out of 5
4/25/2025
Very satisfied and everyone was so nice!
Steven S.
4 out of 5
4/25/2025
waiting area upgrade. better chairs, maybe a tv.
Carter C.
5 out of 5
4/24/2025
Great service, incredibly thorough

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