Alex stayed friendly, keeping his smile under pressure! Even though he was trying to do multiple things at one time, he made me feel like I was the most important customer there
Thank you Honda Fred Anderson Honda for excellent service.
My earlier plans in Greenville were canceled and Noah was so helpful to fit my oil change in early before my scheduled appointment. He was very thorough, polite and professional.
I brought my car in at 10:30am. I was not told anything until 4:30 pm. After I made several tries at knowing how much longer it would take I was only told it would be longer. I finally went to the desk of AJ and was told they had been slammed all day. I had also mentioned I was going to get some food at one point and when I returned I was told I had lost my place since I left. I only had an oil change and a diagnostic done today. I realize this is not how you want to run your service department but it was today????
Alejandro has always provided great customer service and support. as an example I did not have to call back and arrange for the shuttle to come pick me up. He took care of it and had Harvey call me and pick me up. Harvey came and picked me up, and remember me from previous appointments. Both have provided great service and support. Thanks.
I had written my recommendation for Theodore. I don’t know if you had received it . In essence, I highly recommend him.
He was very nice the place was very clean
Alex goes above and beyond to take care of me and my S2K. He’s become one of the only people who’s hands I trust my car in. He’s an asset to your department. Keep him around and be good to him. He represents your business very well.
Professional staff always provide quality service.
Theodore was great. Easy to talk to, explained everything as it went along.
Matthew helped to get my car serviced quickly and made sure the parts were ordered for the drive shaft replacement.
Great experience! Very helpful!
Noah was very nice and kind. The service for my car very good
Went in for a recall service. Was told it would be done in 3 hours. They then said they needed another 3-4 hours, so we left with the vehicle and it has not been repaired. Very very disappointing and frustrating. We live 45 minutes away and wasted half a day for nothing.
Theodore was incredibly helpful and really made sure that I understood what was going on with my vehicle. 10/10, stellar work!!
Lance did a great job of items to track for future service
Eric provided good service. I was surprised, however at the cost of the job.
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