Rick is to be commended for his professionalism, knowledge, attention to detail, and straightforwardness.
Thank you so much to the Nissan staff. Y’all really helped me and I can’t thank you all enough. The world needs more passionate and understanding people like your staff. Thank y’all.
Top tier customer service. Bypassed a closer Nissan dealership to come to this one instead. Jess was so awesome on the phone when booking my appointment and Ricardo was so knowledgeable kind, professional, and patient when explaining what was going on with my car.
I will continue to drive the 20 miles out of my way in order to receive this level of service.
She was very professional.
The staff is very nice and professional.
The inflation on the charges were ridiculous. Labor over 3000 dollars while the parts were only 600. Plus, I still have to come back for service when my speakers come in. Overall the person working with me was cool
Excellent customer service!!!
The staff was courteous and professional. They provided a great customer service experience. My dissatisfaction primarily is with the exorbitant cost of the services provided. Suggestion to provide customer loyalty discounts for longstanding Nissan customers.
Great customer experience!
Katrina Gattis was very knowledgeable and explained everything about the service I would be receiving. She answered all my questions.
My service was 3 hours long and it was scheduled. When I checked on the time, my car was out waiting. My car was not washed and I had to return to work.
Excellent customer service!
Very professional and courteous.
Jessica was great to work with.
Thank you so much for excellent service
My vehicle was not washed as requested due to your washer being out of service. Also not happy with increase.
The technician was amazing but the wait time was over 3hrs. With no updates or projected finish time for just an oil change
Ms Katrina has excellent service skills, knowledge in the auto parts business and solid people skills. I enjoyed our communications and recommendations provided. She has the toolbox required to advance the mission of **** Smith Motors period.
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