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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1019 reviews 65%
4 star 242 reviews 15%
3 star 50 reviews 3%
2 star 129 reviews 8%
1 star 123 reviews 8%
Review Us
James M.
5 out of 5
8/20/2025
Outstanding with service
Duane S.
2 out of 5
8/20/2025
Customer service experience here was ridiculously unprofessional. The only people professional was the cashier and the front desk receptionist. I will never return. I’d purchase another make vehicle before I ever return to this Nissan.
Audrey S.
5 out of 5
8/20/2025
Katrina was great!!
Antonio H.
5 out of 5
8/20/2025
Job well done
Jack H.
5 out of 5
8/19/2025
Thanks
Harold P.
5 out of 5
8/19/2025
Thanks, My family and I enjoy our Nissans????????????
Courtney F.
5 out of 5
8/19/2025
Katrina was great. She was friendly and helpful.
Angelia C.
5 out of 5
8/19/2025
Katrina Gattis was very kind and generous.
Francoise M.
5 out of 5
8/18/2025
Katrina was very attentive and explained the next steps in the service process well.
David G.
4 out of 5
8/18/2025
Took care of the issue
Garnell C.
2 out of 5
8/18/2025
Service took entirely too long.
Gregory B.
5 out of 5
8/18/2025
The online appointment process was great. When I arrived Rick and the team was courteous and my entire process was efficient. Thank you!
Miyuki T.
1 out of 5
8/18/2025
I had tire rotation service on last Friday. Next morning I found that low tire pressure light was on When I took my car to discount tire, they found the cracks on edge of tires.They even said that those are visible.How come the Nissan Technician didn’t see it when they are swapping out. Now I feel like I wasted my money
Katherine M.
4 out of 5
8/17/2025
Don't put something out that you can not provide,
Georgetta B.
5 out of 5
8/17/2025
Thank you for a service well done Kaitlyn Dock
Jacasia R.
5 out of 5
8/16/2025
I had an excellent experience with Karel Glass at **** Smith Nissan. She was very professional, extremely knowledgeable about my vehicle, and took the time to put everything in perspective so I could fully understand. I truly appreciate her patience and expertise. I highly recommend Karel for anyone looking for outstanding customer service!
Pamela G.
5 out of 5
8/16/2025
Everything was wonderful thank you
Stephanie R.
4 out of 5
8/16/2025
Kaitlyn and the other lady did a great job with getting me in and out in a timely manner especially since I didn't have a scheduled appointment and because they were short staffed. The cashier was out and they had to not only consult with customers but also take their payments. By the time I got my laptop and work situated my vehicle was finished. Thanks for the awesome service!
John T.
3 out of 5
8/15/2025
Good service
Amber P.
5 out of 5
8/15/2025
Thank you!

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