Didn’t know that one of my taillights was out. I would have had them replace bulb
The customer service was very nice but as someone who doesn’t know much about cars, I was confused why my tires weren’t rotated and didn’t feel that it was clearly explained to me at the time of service. I did call and speak with the service manager who explained it to me but I would ask that it’s more clear in the future just so I know everything that needs to be maintained with my car is done properly and on time.
If there is a grade lower than a F I would give to **** Smith. I have brought my car to them multiple times and it is worse than when I first brought it to them.
I was well taken care of and pleased with my service.
Service rep was very professional, respectful and responsive to my needs. Well done.
Karel Gass is absolutely knowledgeable and informative. I appreciate the care and attentiveness. Refreshing!
Very Professional. Great service time.
Professional and friendly staff. Comfortable waiting area. Free coffee. Play area for kids. A driver to take me home when I left my car for repair and to pick me up from home when the repairs are done. What more could I ask for?
She was very professional.
I was very satisfied with the service maintenance and how Katrina and other staff members was there to answer any questions that you had regarding your car service. Thank you all for making this a pleasant experience.
great customer service ; in and out on a timely manner thanks
I dropped off my vehicle around 11am, I waited for a vehicle inspection update and maintenance recommendations but did not receive any. I then texted at 1:27PM asking for the inspection update. I immediately received one, to which I approved all recommendations which included engine and cabin air filters and an alignment. At 1:53, I received a call saying my vehicle was ready; which left me wondering if the services I approved were done. I arrive at the dealership around 4:20, and my doubts were confirmed. None of the additional services mentioned above were done. The service department wanted to do it then, but I had other engagements and had to leave. I will make another appointment in the future to get this done. Thanks for your time.
Thanks for the complete service on my vehicle.
Efficient and professional staff and service.
The shuttle service is a life saver! And of course the service writers as a whole are so courteous. Wouldn't take my car anywhere else.
Enjoy bringing my car there
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social