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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1014 reviews 65%
4 star 241 reviews 16%
3 star 48 reviews 3%
2 star 128 reviews 8%
1 star 122 reviews 8%
Review Us
Gerald C.
5 out of 5
11/23/2025
Yep - she was awesome ????????- great job
Yvette B.
5 out of 5
11/22/2025
Satisfied
Florenia B.
5 out of 5
11/21/2025
The tech and staff were very pleasant and professional!
Calvin T.
4 out of 5
11/21/2025
My Service advisor Rick was Excellent , & Helpful & friendly
James M.
2 out of 5
11/21/2025
I feel that the communication was not effective. There was no follow up on my car with the specific needs and problem with the car was continual reaching back and trying to get in touch with your service folk, especially the service manager. I feel like there’s much to be desired with your service
Lonnell C.
5 out of 5
11/20/2025
Great service! In and out in a timely fashion
Alicia B.
5 out of 5
11/20/2025
Everyone was nice even Ricado service guy with my old nissian! James the finance guy was helpful! Brandon also went all out to help me ,I'm thankful to all you!
Nancy Y.
5 out of 5
11/19/2025
Samantha was professional, courteous, knowledgeable, and very helpful very kind
Annie L.
5 out of 5
11/19/2025
Very friendly and helpful need more people with her personality to work with the public
Angelia C.
5 out of 5
11/19/2025
No comments
Alphonxo G.
5 out of 5
11/18/2025
Respectfully thanks
Elecia O.
4 out of 5
11/18/2025
Great customer service and time for the oil change.
Ronald B.
5 out of 5
11/18/2025
She was very transparent with all the information regarding my vehicle and giving updates with service issues and charges!
Dynah S.
5 out of 5
11/18/2025
They approachable and honest.
Robert H.
5 out of 5
11/18/2025
Great service and accommodations.
Ivory S.
5 out of 5
11/15/2025
Thank you and please continue with the performance of the challenges of tasks that come your way....
Steve W.
5 out of 5
11/15/2025
No complaints service was friendly, fast, affordable, and professional!!!
Jerry C.
5 out of 5
11/15/2025
Just keep up the good work
Jada S.
2 out of 5
11/15/2025
I made an appointment and did not get my vehicle back til late afternoon. I always make appointments and this always happens. I thought making appointments meant a slot would be allocated for the customer , so they would not have to wait very long. I completely understand if staffing is low, but a heads up or “we apologize for the very long wait”, would’ve been nice.
James H.
5 out of 5
11/15/2025
I was completely satisfied with today’s customer service and the work performed on my vehicle. The service advisor was courteous and very knowledgeable. She was able to explain in detail what I needed. She is a definite asset to **** Smith Nissan.

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