Quick last minute service was very appreciated
I wasn’t satisfied with the high estimates of future work to be done . After looking things over I realized that the cabin filter and the other filter could have been done earlier as I have had several oil changes along the way .
An oil change is however still an oil change and with that I am satisfied .
Respectfully submitted Carolyn M
Jess was a joy to work with. She really took care of us!
She had a very pleasant spirit and very good personality and attitude when helping me.
Jessica was pleasant and professional, she listened to my concern and made sure I was taken care of.
Too long at the dealership, 3hr oil change
Thank you I was satisfied and I plan to come back.
Katrina was extremely helpful, she helped ensure that my service requests were met, including finding an issue that needed to be addressed.
Thank you. For your help, I’m satisfied with your service.
She kept me informed of the process and progress of the condition on my car. I appreciated it very much. That way I could plan my day while waiting on my car service to be completed. She also showed me a video of what was worked on and why it was needed.
Wrote a whole story and did not sent after submit.
Jess did a great job! Also my car got washed inside and out. Much appreciated! Thanks
Yesterday, when I dropped my car off, she told me she would call me at 10 this morning. By 10:30, I hadn’t heard from her, so I called her cell and left a message. At 10:45, I called the dealership, and she told me she would have the final diagnostic shortly and would call me back in 20 minutes max. After an hour, I still hadn’t heard back from her, so my sister in law drove me and my children to the dealership, and she was at lunch. I do not live in Columbia and needed to get back home today. The lack of communication was not professional and extremely inconvenient for me and my family.
I would like to thank Ms Katrina for her excellent service today…
She went above and beyond for my elderly father
On time and very informative
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