Michael McVey went above and beyond his duties to secure parts for my vehicle. He also took time to explain the issue with the car, and kept me posted when the timeline changed. He is a consummate professional.
Mike is very helpful. He always takes care of any issues with the truck. And I appreciate when calls to give me updates on the vehicle.
Gave me the details on what was done.
I waited 3 hours for a tire rotation. I always take care of my cars and follow the maintenance schedule. I booked the spot online. Also I asked them to check the cabin filter. Told me they didn’t need changing. But when I got home the plastic part from the air filter cover was on the floor passenger side. I had to figure out where it came from.
I gave Rodrigo a $10 coupon off on the oil change. He took the coupon and never entered it into the computer. When I went to pay my bill, there was no record of the $10 coupon. They had to track it down.
Good service and representative
Great customer service experience with Michael. So helpful and easy to work with. Would recommend him
I've always received the best service from the Toyota service dept.Mike is courteous, and awnsered all my questions, he has a pleasant manner and personality.
Great service from David Milan and was out of there in 3 hours. 80,000 mile service with transmission service and oil/ filter change.
Your entire team was courteous and professional.
I did not receive the vehicle inspection report (vehicle status for
All the areas checked) asked for this couple of times through the app and still do not have it
As usual all work was completed in a professional manner and on time
I cannot say enough good things about Genaro! He has always professional, courteous and always follows up with phone calls and notifications. It has become generational and my daughter goes there now, and he takes care of her as well. Thank you Genaro
David always looks after all of his customers
He greeted me by name when I drove up, it was a great way to start the appointment knowing how well prepared he was. He was friendly and energetic. I will be requesting him again in the future!
very knowledgeable, provided tips about the car
Always receive top notch service with Rodrigo.
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