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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1084 reviews 64%
4 star 337 reviews 20%
3 star 49 reviews 3%
2 star 121 reviews 7%
1 star 109 reviews 6%
Review Us
Mark L.
5 out of 5
4/8/2026
Everything was great!
Margaret S.
1 out of 5
4/8/2026
I was very satisfied with tori my service advisor. I don't like the comments made by the rental guy saying I beg to differ with you saying nothing was wrong with my car. I have had my car there 3 times in the last month and a half for front end banging. My right strut has been changed 3 times in that time. I will not recommend toyota service to anyone. If I hear one sound from my front end I won't be coming to toyota I will bring my car to a different service place and have the whole front end inspected to see what work was done and what toyota said they did.
Charlotte P.
5 out of 5
4/7/2026
Everyone was very efficient and pleasant.
Beverly B.
5 out of 5
4/7/2026
Tori was GREAT!
Diana P.
5 out of 5
4/6/2026
Great service like always that is the reason I keep coming back.
Janet P.
4 out of 5
4/6/2026
Such wonderful and friendliness I experienced with both check in and check out representative. I felt like I was important.
James L.
1 out of 5
4/6/2026
Satisfied with the work. I haven't paid for a state inspection since it was purchased. It would have been nice to know when the appointment was made that there would be a charge this time.
Angela S.
5 out of 5
4/4/2026
Excellent feedback.
Thomas G.
4 out of 5
4/3/2026
The service was very good. Jeff was polite and friendly. Showed me where I can do my computer work at a work space provided for customers. Loved it. His estimate of time to do the software update was very close to actual. I enjoyed my visit and service today.
Damon B.
4 out of 5
4/3/2026
Megan does and amazing job. Please make sure she is compensated accordingly. Thanks, Damon B
Scott C.
5 out of 5
4/3/2026
Richard Brown and crew did an amazing job, Thanks guys! In and out in 40 minutes
Julie L.
5 out of 5
4/3/2026
Thanks again
Gary G.
4 out of 5
4/2/2026
Darren listened intently to understand what my vehicle issues were upon arrival - and I believe he had the mechanic that worked on my vehicle well prepped to make an efficient diagnosis / repair. Thank you Darren / Handy Toyota
Robert M.
5 out of 5
4/2/2026
Megan was very professional and very helpful! I had an appointment for two cars one was in the morning and one was in the afternoon and I worked with her for both of them and it was fantastic. I was very happy with her Service and also the service people.
Marilyn R.
4 out of 5
4/2/2026
I really prefer not to answer a survey. Thank you.
Michel P.
5 out of 5
4/2/2026
Great service work, thank you.
Linda B.
5 out of 5
4/1/2026
Thank you for being so prompt and helpful. Linda B
Allen B.
2 out of 5
4/1/2026
I specially gave a separate number to call for pick up and waited all day for the call. When I called at 5:30 they said they called another number that was on the account. Upon returning to pick up the truck it was found unlocked and unwashed. For a $75,000 pick up I find this unacceptable service especially with the extended maintenance plan. Once I returned home I discovered that the recalls are still listed in the Toyota app so I now need to find time to call and get this taken care of. Overall, I am not very impressed in my first complimentary service experience with Handy Toyota. Feel free to call me to discuss this further. ****-****-xxxx
Jeffrey B.
5 out of 5
4/1/2026
Jeff was polite, helpful and knowledgeable. I was very happy with the service experience.
Windows &Amp;Amp;Amp;Amp;Amp;Amp;Amp;Amp;Amp;Amp;.
5 out of 5
3/29/2026
Jeff did a nice job and he is personable.

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