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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1084 reviews 64%
4 star 337 reviews 20%
3 star 49 reviews 3%
2 star 121 reviews 7%
1 star 109 reviews 6%
Review Us
Jeffrey L.
5 out of 5
3/29/2026
Victoria is truly a dedicated professional.
Celine B.
5 out of 5
3/28/2026
Thank you! Everyone was so nice and truly felt like they were happy to be there.
Jeffrey G.
5 out of 5
3/28/2026
Great!
Robert S.
2 out of 5
3/28/2026
My truck went in on Thursday; I didn’t get it back till Friday at almost 5! Not only did it take forever and the girl was RUDE but it wasn’t even washed?! Now correct me if I’m wrong but when you pay sticker price on a vehicle and it goes in for service you already pre-paid for the LEAST you could do is wash it! And there was no apology for not getting it done nothing! I would like to take my service to Heritage Toyota because they at least treat you with respect and listen. And at least know when you keep a vehicle for 2 days you wash it!
Ronald B.
5 out of 5
3/28/2026
Friendly, professional and done in a timely manner.
Harold L.
5 out of 5
3/27/2026
Very impressed with your service. Got the job done quicker than I thought. They gave me a loaner car to go home and come back the next day. The Rav4 rides like a new vehicle. Thank you
Dennis A.
5 out of 5
3/27/2026
Handy Toyota technicians are very good what they do. There are very welcoming and happy. Sounds like there Boss taking care of there employees. Keep up the good work
Michael E.
2 out of 5
3/27/2026
Service was great, my displeasure stems from the fact that my complimentary rental was not full of gas when I picked it up so I had no way of knowing how much gas was used. I drove from Handy’s to Colchester Village and back, I stopped at Maplefield’s 1/2 mile from the dealership and put $20.00 of gas in the rental and gave the receipt to the gentleman at the rental counter. Thanks
Nancy B.
5 out of 5
3/26/2026
Happy with the service
Nathan O.
5 out of 5
3/25/2026
Victoria was an excellent customer service representative. Helpful, cheerful and beautiful.
Tammy B.
5 out of 5
3/25/2026
Handy’s and those who work there have been a part of my life for many years!!! Thanks for all that you do! You are appreciated!!
Verna T.
5 out of 5
3/24/2026
Always efficient, informative and friendly. Answered all my questions.
Maria S.
4 out of 5
3/23/2026
Tori was professional, efficient and friendly. Today's service was markedly improved over my last experience. Than goodness. Back to the Toyota service I expect.
Mike S.
5 out of 5
3/22/2026
Thanks
Charles B.
3 out of 5
3/21/2026
I have been completely satisfied with Handy service throughout the years. You have brok e n the stereo type of dealers sticking it to the customer through the service contract. When needs arrise you present me with the problem and an estimate and allow me to make my own decision without apply pressure tactics. This is why we have purchased multiple cars through you and will likely do so in the future. Keep up the good work . You may quote me ! Sincerely Charles H Bettis,jr.
Darren C.
5 out of 5
3/20/2026
Darren was great
Joseph M.
5 out of 5
3/20/2026
Greta work by the team, fast and easy as always.
Lester S.
5 out of 5
3/20/2026
Megan provided friendly and exceptional customer service. She kept me informed throughout the service. Megan went out of her way to find a rental for me once she learned the service was going to be longer than expected. I’m very happy we chose Handy Toyota to purchase our newest vehicle. Thanks!
Tina M.
5 out of 5
3/19/2026
The people that work at Handy are friendly, helpful and knowledgeable!
William H.
5 out of 5
3/19/2026
All things that were promised were delivered on time with the friendless people involved. From start to finish took 4 days as quoted thumbs up for Handys Toyota, that's why I keep going back.

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