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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1109 reviews 64%
4 star 342 reviews 20%
3 star 51 reviews 3%
2 star 123 reviews 7%
1 star 112 reviews 6%
Review Us
Jamie B.
5 out of 5
1/16/2025
Always great service. Today, anticipated about an hour and it was more than 2hours which I had not anticipated. Thank you. Jamie
Kristi C.
4 out of 5
1/15/2025
I had an issue with my car and I was able to bring it in immediately to be assessed. Darren and Errol were extremely kind and helpful. I was made aware of the next steps and an estimated time my car would be there. And I was able to get my car back in their estimated window. I am very happy with my experience.
Laura M.
1 out of 5
1/15/2025
Asked to have the seatbelt looked at during my visit as it was not working properly. Nothing was communicated back to me and turns out the seatbelt still does not work.
David T.
5 out of 5
1/15/2025
Always have a very good experience at Handy Toyota. Darren is great to work with.
Ellen H.
4 out of 5
1/14/2025
My request for an appraisal was just for my information. I am not seeking to trade in yet I’m curious to learn of its value. Thank you.
Michael O.
5 out of 5
1/14/2025
Everyone was friendly and the time that was quoted was pretty much on time couldn’t be happier
Leopold G.
5 out of 5
1/14/2025
Great service and response by the team at Handy. Thank you.
Alex S.
1 out of 5
1/14/2025
Over $200 for 2 hours on an oil change and tire rotation with an appointment. Haven't ever paid that much or waited that long for those services especially with having an appointment.
Leopold G.
2 out of 5
1/12/2025
Darren was awesome. Helpful and patient and very friendly. Great person. The actual service was challenging as the cap to my oil fill was left off and caught a few days later and oil got everywhere in the engine bay and now I have to bring back on Monday for a service re-do which means i have to miss work. Adam sent out another cap and some oil on Saturday to get me thru. Great idea and response. But i will be back in on Monday.
Paula C.
4 out of 5
1/12/2025
Absolutely love working with Donnie Lefevre and have not had any complaints about the service.
Timothy W.
5 out of 5
1/12/2025
Very professional
Cheryl K.
5 out of 5
1/12/2025
Thank Alan for being thorough and addressing all of the cars my cars needs.
Tanya R.
1 out of 5
1/12/2025
My oil change was scheduled at noon and took 2 hours.
Christine G.
4 out of 5
1/12/2025
Darren was very polite and assisted me during a very stressful incident of my car battery dying unexpectedly. Was very considerate of my concerns with the several caution and other lights that came on. He assured me it was probably due to battery issue. They got my car in the next morning. I have always taken my Highlander to Handy’s because of the excellent service I have received. Thank you
Benjamin E.
5 out of 5
1/12/2025
Excellent service as always, thank you
Sally S.
5 out of 5
1/11/2025
The service was done on a timely manner.
David D.
4 out of 5
1/11/2025
Work was completed in sufficient amount of time. Was informed of all work that was being done. Love the use of the phone for what can be done and can request what to be done while vehicle is in shop
Ella M.
4 out of 5
1/11/2025
Naim went above and beyond!
Stefanie B.
5 out of 5
1/11/2025
Great job! Thanks
Joey G.
5 out of 5
1/11/2025
Job was completed in a timely manner. Thank you

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