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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1109 reviews 64%
4 star 342 reviews 20%
3 star 51 reviews 3%
2 star 123 reviews 7%
1 star 112 reviews 6%
Review Us
Andrew W.
4 out of 5
1/21/2025
I’ve always been happy with Handy Toyota. My only change would have been when I received the multi-point inspection. I dropped my vehicle off on a Friday (Saturday appointment) and picked it up on a Monday. I received the multi-point inspection Monday morning. If I had received it on the day of the appointment, I would have accepted more of the recommended services. Since I was picking it up to go to work, time prevented me from doing so. Nonetheless, very happy with the work!
Randy B.
5 out of 5
1/21/2025
Great service
Ida W.
2 out of 5
1/19/2025
Long waiting time
Sandra B.
5 out of 5
1/19/2025
Darren was excellent and so very helpful. He is an asset to your company. Thank you Darren.
Melanie F.
5 out of 5
1/19/2025
Only improvement is to provide basic car wash- all my prior dealerships always had this complimentary service and is very much appreciated.
Christopher B.
5 out of 5
1/19/2025
They were all very kind and respectful.
Catherine P.
4 out of 5
1/19/2025
Today I pulled in with a vehicle that was on limp, my appointment was for a regular 15 point inspection and oil change. Darren never hesitated when I surprised him with my extra problems. He was professional and assured me they would fix the problem. They also did this in a very timely fashion. Superb service from Darren with an excellent attitude. Handy should give him a raise.
Helen L.
5 out of 5
1/19/2025
The team was AMAZING! I pulled in without an appointment, I got a new battery, and was on my way. Not only that, but everyone was so friendly and helpful!
Marilyn G.
4 out of 5
1/18/2025
It was evident that it was very important to him to be sure that I was satisfied .
Dale P.
5 out of 5
1/18/2025
5 stars Thumb Up!
Julie C.
2 out of 5
1/18/2025
I look forward to talking more about my experience.
Michael J.
4 out of 5
1/18/2025
Alan was great! He keep me informed and always took my call. Very helpful with suggestions on how to avoid the situation in the future.
David R.
5 out of 5
1/18/2025
Always great service!!
Ione R.
5 out of 5
1/18/2025
Always get excellent service at Handy's.
Paul G.
4 out of 5
1/17/2025
All is well, you did fine.
Mary H.
5 out of 5
1/16/2025
Thank you!
David J.
5 out of 5
1/16/2025
Excellent ecperie
Marie R.
1 out of 5
1/16/2025
When I arrived, there were 2 people in the waiting room. I don’t understand why it took nearly 2 hours to do 2 pretty simple tasks-oil change and tire rotation. When I got into my car upon completion I noticed my tire pressure light was still on. I went back in and asked Alan if they checked the tire pressure and he immediately said yes. I told him the tire pressure light was still on. He told me to drive it back in and he filled the tires. My question is, if you rotate the tires, don’t you check the tire pressure? I then checked the list of things done and tire rotation was not checked. I drive from Williston to go to your dealership. I have leased 4 cars from you. I have never complained but I have found for the past year or so that your service department has not been as good as it was. Marie R
Lisa F.
4 out of 5
1/16/2025
Thanks for getting me in on short notice. I greatly appreciate that.
Joseph R.
1 out of 5
1/16/2025
Will not be returning

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