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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1098 reviews 64%
4 star 342 reviews 20%
3 star 50 reviews 3%
2 star 123 reviews 7%
1 star 111 reviews 6%
Review Us
Michelle S.
5 out of 5
5/31/2025
He was great. Kept on schedule!
Michael S.
5 out of 5
5/30/2025
Very accommodating and thoughtful.
Monica H.
5 out of 5
5/30/2025
Easy, quick, competent and pleasant
Louise B.
5 out of 5
5/30/2025
All I can say is, it was so refreshing to have great customer service while I was dealing with repairs on my car. I highly recommend them to anyone who is looking for excellent service and great communication skills.
Cathy M.
5 out of 5
5/30/2025
She is very professional and extremely helpful and pleasant
Claude C.
4 out of 5
5/29/2025
Clear explanation of repairs and timeline to do the work.
Roland W.
5 out of 5
5/29/2025
Thank you
Gary B.
5 out of 5
5/29/2025
Give her a Raise
Patricia M.
1 out of 5
5/29/2025
Appt for 4 pm at 5 pm we went to check on our car and it wasn’t even serviced yet. This is the second time this has happened. We made a stink and customer service came and blamed it on someone else and offered us a 50% discount in price. It’s ridiculous. Won’t ever go there again. Over priced and over promised. It’s disgusting.
Jill C.
1 out of 5
5/28/2025
I had requested a change to my dashboard. It was not done.
Erin T.
5 out of 5
5/28/2025
Well done
Laurie B.
5 out of 5
5/28/2025
Tire changeover, done well.
Bernard H.
5 out of 5
5/28/2025
This visit was good because we had an appointment time and we were greeted promptly and got the service promptly and as promised This service the kind that makes happy cutimers
Joseph K.
1 out of 5
5/26/2025
i was satisfied with the wait time but the service person was not careful loading and unloading the tires from the back of my vehicle and pulled the tailgate gasket out of its slot and put a small cut in the gasket also while i was underway i had to stop and secure the tires as they were just thrown in the back haphazardly-i had laid cardboard over the gasket in hopes that it would keep from damaging it--this has happened before
Kathy D.
4 out of 5
5/26/2025
As a longtime Handy customer I can confidently say that Tori is far and away the best service advisor I’ve had at Handy and I have had many! I have purchased 4 vehicles at Handy Toyota and now have 3 that get regular service. Tori excels at communication and customer service. She is so diligent and responsive. Thank you, Tori!
Jessica L.
5 out of 5
5/25/2025
This was the first time I saw Tonya and I really liked her. I didn’t feel pressured to add on repairs that aren’t necessary yet. Plus I was in and out in a timely manner.
Mike T.
5 out of 5
5/25/2025
Megan is awesome to deal with. She’s friendly, professional and goes above and beyond to make sure you are taken care of.
David D.
4 out of 5
5/25/2025
Who is darren
Lucy S.
5 out of 5
5/25/2025
Megan was very helpful in explaining the services recommended and in helping with submitting one required service for warranty coverage. Also just really nice!
Diann B.
2 out of 5
5/24/2025
Some work was done marginally. After I received my truck, I had to go back in to get someone to fix it. I have seen your service quality go down through the last several years.

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