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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1084 reviews 64%
4 star 337 reviews 20%
3 star 49 reviews 3%
2 star 121 reviews 7%
1 star 109 reviews 6%
Review Us
Stephen/Lynn D.
1 out of 5
4/24/2026
I was scheduled for a repair, but after waiting over an hour was told that a part needed to be ordered. I explained when I called (4/17) that I was taking a trip in a week and needed the repair before that. This had happened before and the details were in my account. I paid $72 for diagnostics and still must drive 4 hours tomorrow with no cruise control. I asked the man at check out if someone could show me how to work it (I told him it still turns on and my son had pressed something to have it set the speed) without the repair, but he said only if I paid more money. Very disappointing. I bought my car there and have serviced it there for years and did not feel like I got good customer service at all.
Michael M.
2 out of 5
4/23/2026
Victoria went above and beyond to try to fix problems related to my service. When I booked the appointment I was clear that I needed A tail light replaced. It was not noted on The appointment so the part wasn't there. The person who checked me in confirmed That I was leaving the truck and returning at 4 pm that day However wrote on the form that I was returning the following day After 3 30. The vehicle was not in any condition for me to take it when I arrived to pick it up. The team jumped through hoops to make sure I had a vehicle and was not inconvenienced by all of the mistakes... completely positive and grateful for those members
Ann S.
5 out of 5
4/23/2026
Prompt in take process and reasonable wait time!
Candace P.
5 out of 5
4/23/2026
Friendly team in your Service Department that went above and beyond to provide a rental that accommodated our personal needs! Thank you!
Jeremy G.
1 out of 5
4/23/2026
I am not happy with the communication I called 3 times never got a call back. I asked for my keys to be left in my truck so I could get it after hours. I was lucky a salesman was still there and they got my keys for me, or it would’ve been a waisted half hour trip up to get nothing.
Amanda T.
5 out of 5
4/23/2026
Darren was great and super helpful with getting my car serviced and out quickly Thank you again
Louise H.
5 out of 5
4/23/2026
Your service team was terrific and was able to take my car the day after my scheduled appointment! I appreciated their flexibility.
Priscilla C.
5 out of 5
4/23/2026
All seems good. Thanks.
Austin M.
5 out of 5
4/23/2026
Jeff was professional and amazing to work with!
Donald &Amp;Amp;Amp;Amp;Amp;Amp;Amp;Amp;Amp;.
5 out of 5
4/23/2026
Very quick and accommodating for myself and my special needs child. Everyone is always extremely kind.
Rebecca B.
4 out of 5
4/22/2026
He was very very nice. And very nice. When my car was done he walked me to my car and opened the door such a gentleman. Thank you Jeff have a great Day.
Brian C.
5 out of 5
4/21/2026
I found Jeff quite knowledgeable and he helped me with future service insights. He was friendly and easy to work with. I would work with him again If it came to that next time I visit.
Gail C.
5 out of 5
4/21/2026
Jeff was efficient, good natured, detailed about cost plus future recommendations. All good.
Bruce D.
5 out of 5
4/21/2026
Excellent service as usual that is why we keep buying our vehicle's from Handy's
Ruth R.
4 out of 5
4/21/2026
Megan was a dear and most helpful in getting my car in and fixed. Unfortunately I’m just out of warranty so my battery wasn’t covered, not Megan’s fault she solved my problem. Thumbs up to Megan
Marilynn M.
1 out of 5
4/20/2026
Peanut shell found on floor car I’m allergic to them. Someone with airborne allergy would have problem
Jennifer C.
4 out of 5
4/20/2026
She was pleasant and knowledgeable amazing customer service as well. You should be honored to have her as an employer I have never been disappointed while working with you all.
Rebekah T.
5 out of 5
4/20/2026
Appreciated the quick appointment and friendly service!
Maryann C.
5 out of 5
4/19/2026
Love the efficiency and professionalism while treating your customers like VIPs.
Kyle C.
4 out of 5
4/19/2026
We had an excellent experience, Victoria was extremely helpful in ensuring thorough documentation of a leaking windshield to be the cause of an ecm failure in our 4 Runner. The attention to detail helped us prove to the glass company that the leaky windshield was the cause of the failure. Thank you very much for an outstanding experience!

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