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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1098 reviews 64%
4 star 342 reviews 20%
3 star 50 reviews 3%
2 star 123 reviews 7%
1 star 111 reviews 6%
Review Us
Mathias G.
5 out of 5
9/11/2025
The video overview of service performed was a nice addition to your procedure.
Adam L.
5 out of 5
9/11/2025
Darren was very helpful
Ronald W.
5 out of 5
9/11/2025
Thank you; Great customer care;that is why I continue to repeat with Handy TOYOTA!
Michael R.
5 out of 5
9/11/2025
Very nice cust. Servie
Hobart T.
5 out of 5
9/11/2025
????????????
Michael D.
5 out of 5
9/10/2025
As goes with all of the service advisors affiliated with Handy Toyota, Donovan was exemplary with his advice and direction concerning my Tacoma. Kudos to Donovan!
Stanley W.
5 out of 5
9/10/2025
Satisfied
Jonathan B.
5 out of 5
9/10/2025
Donovan. Lefevre. Is a very kind, polite and professional young man. He listens to you and explains things very well!! He is a great asset to your company!!
Sarah T.
2 out of 5
9/10/2025
Megan was short, snippy and very rude. My experience with her was very unprofessional. At one point I went back to ask her a question and caught her talking about me to another co-worker. The reason for me being there was I got my car inspected in May and the service tech mistakenly forgot to update my inspection sticker. Megan’s customer service was terrible! I am happy to go into more detail of my experience with Megan if you want. Thank you for the opportunity to provide you my experience.
Joan N.
5 out of 5
9/10/2025
She is friendly, personable and very efficient!
Brian S.
1 out of 5
9/10/2025
I spoke with the representative on the phone directly and we are all set, but the tire pressures were not checked for the multipoint inspection. Unfortunately bad timing as the mornings have been colder and the tire pressures have gone out of tolerance. I was a little upset this was not completed, as we are paying for the additional plan. Thanks.
Stanley R.
5 out of 5
9/9/2025
There was a little hiccup the first day my truck was there nothing to do with Victoria but the service manager made everything right and I believe was very fair. Victoria was pleasant to work with.
The Learning.
5 out of 5
9/9/2025
Darren does a great job taking care of the service for both our vehicles! Great personality and a pleasure to deal with!
Kent/Darlene D.
5 out of 5
9/9/2025
Efficient
Chad C.
4 out of 5
9/8/2025
Victoria was outstanding. I had a multiple day repair due to major findings during diagnosis and Victoria kept me up to date to include extending the rental through the weekend. Additionally, she was able to help me with items I had highlighted at prvious visits and I did not receive help to get things resolved. Victoria got everything done and was very curtious. Also, the rental person was very good, I can't remember his name but this is the second time I needed a rental and it was very painless both times.
Deborah K.
5 out of 5
9/6/2025
Great service with a friendly smile and more, Jeff Shover is definitely a good hire by Handy Toyota.very much a great addition to you team. Thanks Jeff for your great service
Lori F.
5 out of 5
9/6/2025
Very good service. Our questions have been answered about the serviceability of our Corolla
Christopher S.
5 out of 5
9/6/2025
Victoria did a wonderful job managing my service appointment at Handy Toyota.
Lynda P.
5 out of 5
9/6/2025
Very satisfied
Stanley R.
1 out of 5
9/5/2025
I was told the broke wire and rear sensor would fix my sonar and then told it was fixed. I showed up paid almost $900 and got in my truck and noticed that it was shut off so turned it back on, now I know why it was shut out because it was not fixed and apparently the tech didn't count on me checking it was resolved. I should have been called as soon as they noticed it was not fixed but instead was told it was all serviced and ready to be picked up. The tech must of not verified his work and the problem being corrected! At the price you pay you shouldn't have to check if they really fixed it or not!!!!

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