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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1098 reviews 64%
4 star 342 reviews 20%
3 star 50 reviews 3%
2 star 123 reviews 7%
1 star 111 reviews 6%
Review Us
Alice R.
5 out of 5
9/18/2025
Jeff was great. Helpful, nice, professional and accurate, all rolled into one. Thanks Jeff for a smooth easy visit.
Gordon M.
5 out of 5
9/18/2025
Victoria made us feel welcome, willingly allowed me to stash my basket at her desk. And so delighted we were out of there earlier than we thought we would be. Thank you Gordon and Josy Moore
Mike V.
4 out of 5
9/17/2025
Tory and her tech and parts team provided an exceptional customer experience! If I was here boss, I would give a bonus and a raise! I also would move her into a leadership role. She could be an excellent mentor! Best regards Mike V
Pamela H.
4 out of 5
9/17/2025
Last time I came in for my 5000 mi appointment I had to wait over 3 hours! Today was much better, an hour or maybe less. Pleased with today’s service!
P.A.G.A. Inc.
5 out of 5
9/17/2025
Handy Toyota is absolutely the best dealership ever. Professional, efficient, courteous, on the ball Paga inc
Donna C.
5 out of 5
9/17/2025
Jeff was very professional and courteous. A pleasure to work with.
Patrick S.
4 out of 5
9/17/2025
First time experience with maintenance! Everything went good, and Jeff is awesome!
Darlene J.
3 out of 5
9/16/2025
Free oil change ,how could I not be satisfied
Corin B.
5 out of 5
9/16/2025
You guys are great. Thanks for taking good care of my truck.
Lynn H.
5 out of 5
9/16/2025
Exceptional service. Thank you!
Jennifer B.
5 out of 5
9/15/2025
Friendly, kind, quick service! Thank you!
Valerie S.
4 out of 5
9/15/2025
Jeff is professional and understanding
Kim D.
2 out of 5
9/15/2025
On our visit on August 22nd we received a multi-point inspection sheet with all green boxes checked off. I asked if this meant I could bring in the vehicle for an inspection in the future without further repairs and was told yes. Today, September 15th we came in for my inspection and an oil change and it turned out that there was a rusted brake line and it did not pass inspection. If we had known that the previous inspection was not to the level of the state inspection, we may have chosen to get the free inspection offered by Heritage Toyota. Because the repair could not be done today, we will have another 2-hour round trip to return to fix the brake line. We appreciated The offer to take a rental (though were not able to rearrange schedules to take advantage). We hope to have better luck in the future at Handy's.
Jeanne K.
5 out of 5
9/15/2025
Donovan is great to work with in the service department, just as he was great to work with when he sold me my car! Thank you
James Y.
4 out of 5
9/14/2025
Very professional staff. I was greeted on arrival. Service was performed in the time indicated.
Nancy S.
3 out of 5
9/13/2025
Parking close to the door for us today. Thanks! :)
Debbie S.
4 out of 5
9/12/2025
Great service & went above & beyond to be sure everything was clear
Rita L.
5 out of 5
9/12/2025
Very polite. Explained thoroughly. Thank you!
Marcel G.
5 out of 5
9/12/2025
Very courteous and professional
Jay I.
4 out of 5
9/11/2025
I appreciated that Darren was very transparent and responsive on everything that was going on. I’ve owned my tundra for quite some time and getting my maintenance from the handy’s Toyota team is always great experience!

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