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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1169 reviews 64%
4 star 361 reviews 20%
3 star 52 reviews 3%
2 star 134 reviews 7%
1 star 120 reviews 7%
Review Us
Joseph P.
2 out of 5
12/13/2025
The frustrating thing is communication. When I get the service report with a recommendation from the tech in a video and no other details in the report, it's not helpful. Also tried calling in multiple times and couldn't connect with anyone was challenging. Having the service plan covered seems like I get a different quality of care, and different messaging depending on who I talk to. It makes it challenging to plan around or schedule my work day. At this point I'm not sure if my car's brakes will pass the VT state inspection and this large bill will be sprung on me with limited time to address it. This isn't an issue with any one individual, just across the board experience since bringing my car in for regular check in since I purchased. Also I wasn't notified there was a recall until I made the appointment. Thanks
Eugene H.
5 out of 5
12/13/2025
Thank you for the courteous service and for providing a clean and comfortable waiting room. The coffee station is always tidy, clean and well stocked. The service team is awesome.
Leslie C.
5 out of 5
12/12/2025
The staff was great
Steven H.
5 out of 5
12/12/2025
I was in and out before I knew it. The staff was very patient and kind. A knowledgable(sp) and competant crew of Auto-Tech's
Gordon C.
4 out of 5
12/11/2025
I hit no by mistake. I was completely satisfied
Edward B.
4 out of 5
12/11/2025
Please listen: this is my third attempt to provide feedback on Jeff Shover. I completed all the information requested and hit SUBMIT. That’s as far as it went. Apparently your system is broken and FB on your employees is really not valued. If this message doesn’t get sent, then I will contact the owner of this “Handy Dealership” to discuss with why ask your customers to do something when you don’t really care. Thank you, Edward B
Jeff S.
5 out of 5
12/11/2025
Darren is friendly, knowledgeable, helpful, and personable.
Mary M.
5 out of 5
12/11/2025
Thank you for the great service
Steven S.
5 out of 5
12/11/2025
Excellent service as usual, thank you
Keith G.
3 out of 5
12/11/2025
Just want to know when Handy Care expires for my vehicle?
Paul M.
5 out of 5
12/11/2025
Very satisfied as usual at Handy Toyota
Christopher V.
3 out of 5
12/11/2025
????
Steven M.
5 out of 5
12/7/2025
Thanks for the good service.
Diana P.
5 out of 5
12/6/2025
On schedule and work was done in a timely manner even though they were extremely busy. Always professional and courteous!
Donald G.
5 out of 5
12/6/2025
Service was polite and efficient.
Thomas M.
4 out of 5
12/6/2025
I had an 1130 appointment, it was 1230 and my 15 year old had a 1:00 appointment right down the road. I asked a guy that came out about a shuttle for my son. He checked my car's status and it somehow got pushed back to 1:30. He got my son the ride and quickly fixed it to have them get my car done quickly. I really appreciated the great service all around!
Sandra M.
5 out of 5
12/6/2025
Darrin was great
John &Amp;.
4 out of 5
12/6/2025
Employees were friendly and helpful. The waiting area was clean and comfortable. Wait time wasn’t too long.
George S.
3 out of 5
12/6/2025
Only concern was tire pressure sensors were not checked.
Maryann G.
4 out of 5
12/6/2025
Darren went above and beyond!! Excellent customer service. I thought I had an appointment for snow tires but I didn’t. He fit me in and was so polite I just can’t thank him enough!!!

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