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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1169 reviews 64%
4 star 361 reviews 20%
3 star 52 reviews 3%
2 star 134 reviews 7%
1 star 120 reviews 7%
Review Us
Josh G.
1 out of 5
12/30/2025
There is a problem with the windshield washer fluid nozzles that I was told cannot be fixed. At highway speeds, washer fluid will not hit the center of the windshield. When the roads are wet and covered in road salt I can’t see out the middle half of the windshield. If Toyota cannot offer a solution, I will have to attempt to make my own modifications. This seems pretty ridiculous that I would have to come up with my own fix. It’s a safety issue that I feel Toyota should take care of.
Jeremey W.
2 out of 5
12/29/2025
I was happy with the advisors service overall I just never received the nacs charger as part of the service campaign. I messaged twice and no answer. Other than that everything else was good. Thank you
Kelly T.
5 out of 5
12/28/2025
Jeff was awesome. The staff is great there. Always.
Caroline M.
5 out of 5
12/27/2025
Great experience, very professional and prompt. Thanks Jeff!
Lisa D.
5 out of 5
12/27/2025
He gave me so much more information than when I bought my car. Very patient and took so much time explaining things to me. An excellent visit.
Joseph J.
5 out of 5
12/26/2025
Victoria did a great job of checking in my vehicle. She was friendly, patient, and attentive to my explanation of the service needs of my vehicle.
Almira M.
5 out of 5
12/25/2025
Honest, accommodating and friendly. I appreciate the honesty and integrity of the employees
Kayleigh V.
4 out of 5
12/25/2025
Donovan was so kind from the moment I pulled in. I have been to many Toyota dealerships but never Handys and this was the best experience. The friendliness of staff, cleanliness of waiting room. I felt cost was exceptionally transparent and when they found something they advised I get done, I never felt pressured to do it or spend more money. Donovan was so personable and kind. When I come back to Handys, I hope he is my service advisor!
Donald D.
5 out of 5
12/24/2025
Friendly and professional!
Michael B.
5 out of 5
12/24/2025
Excellent service and experience..5+ rating
John B.
5 out of 5
12/23/2025
Extremely friendly polite and professional thank you
Charles F.
5 out of 5
12/23/2025
Great job. Very friendly and efficient.
Lucille R.
4 out of 5
12/23/2025
I felt from the start that Jeff was completely interested in the vehicles needs. He also complimented me on the excellent car. I’ve been busy with th Busy with Grandchildren and was actually on my way to St Albans when he the service soon message had appeared. Was on my way to Toyota the yellow light came on!! Great!
Naomi W.
2 out of 5
12/23/2025
I appreciate the thoroughness when I bring my car in. Staff are kind and helpful. I indicated I was not fully satisfied with the Service today because I was expecting to be picked up by the shuttle to go get my car soon after I was notified by the service center that it was ready. It took two hours for a car to show up.
Ann S.
4 out of 5
12/23/2025
Megan get A++ Toyota, who sent us a recall notice for a recall that had been fixed in October,get F--! Megan not only fixed a recall we didn't even know about plus added our 20k service an ha the vehicle done in less than 2 hours,THANKS!
Zoe P.
4 out of 5
12/23/2025
Very happy with the service I received today. They got me in and out quickly with minor expense. Victoria was knowledgeable and friendly. And, she even walked me to my car when it was finished. No complaints here.
Shawn B.
5 out of 5
12/23/2025
Jeff and team were kind , positive and friendly
Carol B.
5 out of 5
12/21/2025
Quick service. And let me know i may need to have some work done on my car. Thank You. Merry Christmas
Heidi P.
5 out of 5
12/21/2025
Service was great.
Brenda T.
4 out of 5
12/21/2025
Really nice guy. Took care of me right away Thank you for all you do

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