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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1165 reviews 64%
4 star 361 reviews 20%
3 star 52 reviews 3%
2 star 132 reviews 7%
1 star 119 reviews 7%
Review Us
Ricky H.
5 out of 5
1/29/2026
Rick, Service Dept. representative was wonderful to work with at my recent service appointment.
Jane C.
5 out of 5
1/29/2026
Jeff was very polite telling what was found with my car. He even walked me to my car. And the wait wasn’t too long. Thank you Jeff. Adam even made me a cup of tea even with My favorite flavor. Everyone was was very courteous! Thank you
Penny C.
5 out of 5
1/29/2026
Jeff always treats me with respect and always makes me feel that he cares for his customers, a very pleasant customer service rep , He takes pride in his job and his customers he’s my go to person when I go there thank you Jeff for doing such a great job!
Scott B.
5 out of 5
1/28/2026
Fantastic service as always!
Robert S.
4 out of 5
1/28/2026
All of them were incredible there. ????
Zlatko S.
5 out of 5
1/27/2026
The great service again. Absolutely the best … fest, professional, and friendly service…, see you soon…AAAAA++++
Sean W.
5 out of 5
1/27/2026
Very helpful, knowledgeable and friendly
Tyler W.
5 out of 5
1/27/2026
Thank you for your help and professionalism. You made the whole service process easy and stress free, and I really appreciate you taking the time to explain everything clearly and keep me updated. It’s always nice working with someone who’s knowledgeable, patient, and genuinely cares about the customer experience. Thanks again for the great service I’ll definitely be back.
Susan F.
5 out of 5
1/27/2026
Super helpful! Appreciated that they delivered my car back to me!
Robert A.
5 out of 5
1/27/2026
Service advisor was friendly, courteous, and did as promised. Efficient, fair, solid job!!
Amanda T.
5 out of 5
1/25/2026
Thank you fast and great service!
Jim E.
2 out of 5
1/25/2026
I will start with the fact that Tori is great and was helpful from start to finish. We are satisfied with the resolution to the recall repair for the hybrid malfunction.I am however extremely disappointed in a few other areas. 1) our car was returned with a crack on the center of the front windshield, resolution to be determined. The back seat area and service panels to the hybrid battery area were left unattached on the floor, and seats appear as if the were pulled up on the corners and left. The software update to the head unit did not resolve the flashing sos light which is annoying and the vehicle continues to be searching for some connectivity. Overall feels like a poor job. Will await a response from you all.
William V.
5 out of 5
1/25/2026
Always a great experience at Handy.
Stephanie C.
5 out of 5
1/25/2026
Megan was great to work with and very kind!
Jennifer G.
5 out of 5
1/24/2026
Jeff was super friendly. Nice to deal with first thing in the morning and later in the afternoon.
John'S Auto.
1 out of 5
1/24/2026
Technician damaged vehicle during repair and fixed the problem with blue painter’s tape Very unprofessional
Janet M.
5 out of 5
1/23/2026
Very satisfied with the service and personal contact.
Phil S.
3 out of 5
1/23/2026
Looking forward to the survey. I have two camper trailers; one is 11500 pounds and the second is lighter at about 8500 pounds. I’ll be seeking for a truck, gas or diesel, that can tow either tow behind camper efficiently and with great stability.
Mathew C.
4 out of 5
1/23/2026
A thorough evaluation of my issue was made. The dealer provided a comprehensive analysis and gave me the data collected, operating temp, set poi ts, comprehensive discussion of how the system operates. Unfortunately everything is operating per design. My problem comes down to a design issue fro. TOYOTA. I will be following up with Toyota directly.
Erin C.
5 out of 5
1/22/2026
Jeff is great to work with! Organized and efficient with a good sense of humor!!! Thank you!

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