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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1084 reviews 64%
4 star 338 reviews 20%
3 star 49 reviews 3%
2 star 121 reviews 7%
1 star 110 reviews 6%
Review Us
James M.
5 out of 5
12/16/2025
Donovan was a very polite young man who treated me with respect. Actually,I have never had a bad experience with any member of the Handy team! Thank you,
Jennifer P.
5 out of 5
12/16/2025
Thank you for the great service!
Michael G.
5 out of 5
12/16/2025
Donovan is professional, courteous, and explains his work orders throughly before and after they are completed.
Sankar S.
5 out of 5
12/16/2025
Great service and all employees very friendly and professional
Morgan S.
4 out of 5
12/16/2025
I greatly appreciate being able to text with Megan today, as I was unable to take a call due to my work schedule. This allowed me to stay in the know about my vehicle without disrupting my work schedule.
Charity K.
5 out of 5
12/14/2025
Received friendly service and my vehicle service was completed within the estimated time
Joseph P.
2 out of 5
12/13/2025
The frustrating thing is communication. When I get the service report with a recommendation from the tech in a video and no other details in the report, it's not helpful. Also tried calling in multiple times and couldn't connect with anyone was challenging. Having the service plan covered seems like I get a different quality of care, and different messaging depending on who I talk to. It makes it challenging to plan around or schedule my work day. At this point I'm not sure if my car's brakes will pass the VT state inspection and this large bill will be sprung on me with limited time to address it. This isn't an issue with any one individual, just across the board experience since bringing my car in for regular check in since I purchased. Also I wasn't notified there was a recall until I made the appointment. Thanks
Eugene H.
5 out of 5
12/13/2025
Thank you for the courteous service and for providing a clean and comfortable waiting room. The coffee station is always tidy, clean and well stocked. The service team is awesome.
Leslie C.
5 out of 5
12/12/2025
The staff was great
Steven H.
5 out of 5
12/12/2025
I was in and out before I knew it. The staff was very patient and kind. A knowledgable(sp) and competant crew of Auto-Tech's
Gordon C.
4 out of 5
12/11/2025
I hit no by mistake. I was completely satisfied
Edward B.
4 out of 5
12/11/2025
Please listen: this is my third attempt to provide feedback on Jeff Shover. I completed all the information requested and hit SUBMIT. That’s as far as it went. Apparently your system is broken and FB on your employees is really not valued. If this message doesn’t get sent, then I will contact the owner of this “Handy Dealership” to discuss with why ask your customers to do something when you don’t really care. Thank you, Edward B
Jeff S.
5 out of 5
12/11/2025
Darren is friendly, knowledgeable, helpful, and personable.
Mary M.
5 out of 5
12/11/2025
Thank you for the great service
Steven S.
5 out of 5
12/11/2025
Excellent service as usual, thank you
Keith G.
3 out of 5
12/11/2025
Just want to know when Handy Care expires for my vehicle?
Paul M.
5 out of 5
12/11/2025
Very satisfied as usual at Handy Toyota
Christopher V.
3 out of 5
12/11/2025
????
Steven M.
5 out of 5
12/7/2025
Thanks for the good service.
Diana P.
5 out of 5
12/6/2025
On schedule and work was done in a timely manner even though they were extremely busy. Always professional and courteous!

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