Service Center

Real Reviews From Verified Customers

Rebekah T.
4 out of 5
2/12/2026
Thanks so much for turning off the volume on the waiting room TV! It's so much more pleasant hanging out in there!
Kevin C.
1 out of 5
2/11/2026
30 months into a 36 month lease I was informed during a state inspection that your vehicle needs front brake work totaling $ 600.00. Seems to me that should be covered my the owner not the leaser.????
Sarah B.
4 out of 5
2/11/2026
Jeff was great. Skillfully navigated me through Toyota's maintenance program, answered all my questions thoroughly AND made me laugh. Can't beat that!
Anne D.
5 out of 5
2/11/2026
Friendly answered all my questions taught me some useful things about my new car. Thank you!
Margaret C.
5 out of 5
2/11/2026
On time and smiling
Janipher K.
4 out of 5
2/10/2026
Jeff is great! Very welcoming, responsive and is great a customer service!!! (Just a note about service techs! They keep forgetting to close the hood of my car all the way! This is the second or third time! The alarm went off on the highway, luckily my hood didn’t fly up as it was soft latched, just not shut all the way! Maybe add that to your checklist? Thank you!)
Susan J.
5 out of 5
2/10/2026
Your service department is GREAT! Both Jeff and Ethan took the time to answer a number of questions I had about my Rav4 I have had for 6 months. A very positive experience.
Eric P.
5 out of 5
2/10/2026
Jeff was great to deal with.
Mayank N.
5 out of 5
2/10/2026
Excellent service thanks
Jeffrey L.
5 out of 5
2/8/2026
Very friendly and knowledgeable. Great experience as always. Thank you
Paulette J.
5 out of 5
2/8/2026
Satisfied with the services at Handy Toyota.
James B.
5 out of 5
2/8/2026
Always great service and people
Barry G.
5 out of 5
2/7/2026
Great staff-Great service
Kelly S.
1 out of 5
2/7/2026
Bought car, drove home. Headlight out and rough idle. They cleared codes for misfire and treated it with dry gas. Headlight apparently isn't their problem. Took from 8:00 Monday morning until Friday afternoon.
Michael S.
4 out of 5
2/7/2026
Waiting on parts to finish the job.
Eileen M.
5 out of 5
2/6/2026
Great customer swrvice.
Donald A.
2 out of 5
2/6/2026
I arrived at 12:05. I departed at 2:25. That was very long appointment for oil change, tire rotation, and state inspection. I did request my headlights adjusted down, as I was there my first year with this Rav and asked for the headlights on reg setting raised a touch due to my height. No charge and it was easy. But other drivers constantly flashing me so I asked today to adjust them back down. I was charged $86.00?! That’s not right. Simply not right. I wish to speak to the service manager about this. I do appreciate them quickly washing my vehicle since I requested it since I drive 45 min to Handy to give you the business and opportunity, rather than Heritage who is a sub par operation. Thank you.
Paula P.
5 out of 5
2/5/2026
Very satisfied with customer service from Richard Brown. He was happy to help with my questions and made it a good experience. Everything went smoothly and quick. Much Appreciated.
Janet M.
5 out of 5
2/4/2026
Megan was very courteous and helpful as well as understanding.
Debra H.
5 out of 5
2/4/2026
I am always satisfied with Toyota sales and the great service I receive.

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