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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1084 reviews 64%
4 star 338 reviews 20%
3 star 49 reviews 3%
2 star 121 reviews 7%
1 star 110 reviews 6%
Review Us
Dahan M.
3 out of 5
1/8/2026
Im impressed with my Toyota. Today I asked for new wipers. They were not installed. Second my oil was changed. I have over 105k miles on it. The sticker in my windshield says return at 91k miles. Besides that im fine with handy toyota
Bob T.
5 out of 5
1/7/2026
Darren was excellent to work with as he explained everything that was done for my vehicle check up! He asked if I had any concerns or issues with the car and was professional and courteous! Thanks Darren!
Brooke D.
2 out of 5
1/7/2026
Jeff (or whoever I spoke with at 4:30) completed the vehicle repair and was very helpful. Completely satisfied with the end of day techs and advisors. Prior to that the vehicle had not been properly checked in when dropped off at 8:00and would not have been looked at at all if I had not called twice to check on status. This is the 2nd time, separate vehicles, that this has happened. No contact needed, just providing for information/training. Jennifer Durkee
Allison P.
5 out of 5
1/6/2026
Megan is great. Has always been helpful and a pleasure to work with. Thanks, Allison
Silas V.
5 out of 5
1/6/2026
Great service. Thank you
Daniel H.
5 out of 5
1/6/2026
Great service took less time than I expected
Edward B.
5 out of 5
1/6/2026
I would like say thanks for the excellent customer service. From Jeff Shover and service staff.
Bernadette C.
1 out of 5
1/6/2026
Very unsatisfied that Toyota did not honor the warentee parts and service on a sensor for the tires on my vehicle. I know this was suppose to be granted to me.
Mary R.
5 out of 5
1/4/2026
N/A
Justin L.
5 out of 5
1/4/2026
Awesome service
William T.
5 out of 5
1/4/2026
Customer service person did his job very well. He even walked out with me to find my car.
John W.
5 out of 5
1/3/2026
Ok
Qiang L.
5 out of 5
1/3/2026
Thanks!
Brenda B.
5 out of 5
1/3/2026
Very pleasant
Tara R.
5 out of 5
1/3/2026
Everything was great!
Bernadette C.
5 out of 5
1/3/2026
Thank you
Leah M.
5 out of 5
1/3/2026
Excellent service! Timely and professional.
Rita L.
5 out of 5
1/1/2026
Fast, polite
Carrie B.
2 out of 5
12/31/2025
I had mat installed in my brand new2026 Toyota sienna I was told that my car would have been vacuum before they were installed and they were not at all they just put them and they were not. I don’t mind the fact that I had to wait for my maths to come in, but the factor is is that I was told that my floors we’re gonna be vacuumed and we just placed them. I didn’t go out and buy new mats while I waited for the mats to come in. I’m just not impressed. What are the reasons I debated about buying a car at Handy‘s was because of the service because the service isn’t as good as other dealers as my experience in the past this experience still shows me that things have not changed
William S.
5 out of 5
12/31/2025
As always very satisfied. Darren is very professional and responsive to any questions or issues I may have

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