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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1162 reviews 64%
4 star 361 reviews 20%
3 star 52 reviews 3%
2 star 131 reviews 7%
1 star 118 reviews 6%
Review Us
Robin L.
5 out of 5
4/16/2026
It was a pleasure dealing with Megan. Work was done in a timely and professional manner.
Susan T.
4 out of 5
4/16/2026
Jeff does everything right. Very kind and thorough.
Beverly B.
4 out of 5
4/15/2026
Super effort on everyone’s part!
David F.
5 out of 5
4/15/2026
Victoria was very helpful and extremely polite!
Kerstin H.
1 out of 5
4/15/2026
I came in for a tire change. I asked about my front windshield wipers rubbing & making an annoying noise. I mentioned I had the wiper blades replaced at my last visit due to this issue, and it did not resolve the problem. Perhaps there was a tension that could be adjusted? The service person added my question to the list, or so I thought. After the tires were changed, I saw my vehicle returned to the parking lot, where I successfully intercepted a mechanic starting to replace my wiper blades. I told him to stop, and explained the issue. He kindly explained the mechanics of the wiper arm, spring, etc. I am not sure if I was heard in the initial conversation with the service rep. It was a bit disconcerting to have to interrupt someone thinking he was doing his job. Clearly there was a misunderstanding of my concern. That said, the rest room was clean and the hot chocolate hit the spot!
Melissa E.
5 out of 5
4/15/2026
You're welcome. I'm very satisfied with Handy Toyota Service.
Richard W.
2 out of 5
4/15/2026
First to compliment - all service advisors very professional and pleasant. Unfortunately when I started RAV4 after paying bill, the same 3 warning lights came on immediately in parking lot and stayed on entire drive home - ABS, AWD, and Slip Indicator. Occurred just as service dept closed for the night @ 6pm. Once home, turned off and started vehicle a couple more times driving short distances. All warning lights came on and stayed on 2 out 3 test hops. So it’s the same symptoms as before. Will reschedule 2nd look and consult with SM. Over $1200 in diagnostics, parts, and labor so far and hoping not to strain budget much further. Looking forward to final fix. Thank You, Rick Wilson
Kathleen B.
4 out of 5
4/15/2026
Megan was efficient, pleasant to work with and all went well with my oil change and state inspection. Thank you.
Anthony S.
5 out of 5
4/15/2026
Thanks for getting us back on the road!
Sawyer A.
5 out of 5
4/15/2026
Thank you for being flexible.
Stephen W.
1 out of 5
4/14/2026
They did a state inspection, placed the new sticker, but did not clean up the smears on the windshield and dirt scufts on the piller trim.
Richard B.
5 out of 5
4/14/2026
Great service as always!
Joseph G.
4 out of 5
4/14/2026
Am completely satisfied!
Lindsy S.
4 out of 5
4/13/2026
Thank you Ethan for getting my van in so quickly for inspection and oil change!
Helen L.
4 out of 5
4/13/2026
The end was good but I wish it hadn’t taken three trips to get it done. Friendly staff!
Joseph T.
2 out of 5
4/12/2026
My service and maintenance specialist is not Megan but another guy. I don’t think it was his fault… But they kind of misplaced my car and forgot that it was done and I spent an extra couple of hours at the dealership not the end of the world, but I would’ve preferred to have gotten out of there a little sooner. Anyway, you guys always do great work and I appreciate you being there.
Donald F.
5 out of 5
4/12/2026
Jeff was amazing and super courteous. A true professional!
Roy C.
5 out of 5
4/10/2026
Great service, great customer service.
Kevin K.
4 out of 5
4/10/2026
100% as usual
Reginald S.
5 out of 5
4/10/2026
Very helpful and professional

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