I am always satisfied when working with Justin and his team. I appreciate their efforts tremendously.
-Derek T
All of our interactions since the original order and purchase purchase of our Fieldmaster has exceeded our expectation. The entire team is phenomenal. We just had our first service preformed. Justin was absolutely amazing and accommodating. A special shout out to Dillion and Romero as well. Can't say enough good things about the entire experience.
Justin was great and took care of everything I needed. Will be coming back for my regular services for sure.
Justin is awesome and always takes great care of all my needs as a customer. You have assembled a great team!
Justin went above and beyond for me and I’ll be forever grateful! Everyone at Arrowhead INEOS was so friendly and welcoming!
Justin is awesome. Great service.
The service was great. Got the job done correct. Very happy.
Justin is always a pleasure to work with. Thanks for great communication
Appreciate Justin’s willingness to get me in last minute and always going above and beyond!
Justin is very helpful and I appreciate the time he takes with my car
My experience for a service visit went great and Justin was awesome at keeping me updated during the service visit. The only thing that would have been better is that other dealers with comparable priced vehicles offer loaners for service repairs and maintenance. Otherwise the experience was great.
Justin and the entire Ineos team are amazing. Super responsive, professional, and courteous. The entire team across all the dealerships deserve praise. We have bought our last three cars from Arrowhead auto group and we will never go anywhere else. Why bother!? It wouldn’t even come close to the level of exceptional service you get from all the departments. Sales, service and beyond.
If I don’t answer my phone, I’m usually busy at work. Please always feel free to leave a message. Thank you
Justin gets 5-stars, but the policies of the dealership gets ZERO-Stars. I was informed my Grenadier needed a “30k mile service” which included a transmission fluid and filter change as well as brake fluid change. Only to find out this is not the recommendation of the manufacture, but rather a recommendation for the dealership policy. Presumably to make more money for the dealership by inventing service milestones. I have contacted Ineos as well as the Arizona Attorney General to report these shady tactics by Arrowhead Ineos.
Very professional, wonderful dealership great service techs and great Service Advisor thank you for all you do
Service went smoothly and Justin was great.
A $1000+ routine service should include a car wash.
AC still does not work, part is on order with NO eta. Steering stabilizer was installed per my request I was quoted ~$300 for the part and 1-2 hours labor but I was charged over $700 with no P/L breakdown. Lastly the service reminder was to be reset as it is not even close to service time but it was not reset.
Justin Tran is All-Pro. He is friendly, informative & professional. Keep up the great work. Thank you.
Justin stayed beyond service closing to help me check my vehicle in. I appreciated this a lot.
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