Service Center

Real Reviews From Verified Customers

Enrique D.
4 out of 5
1/29/2026
The new dealership is beautiful. The facilities are top-notch. I just want to say Justin Tran the service manager has always been very helpful cordial just great to deal with, I live in Carlsbad CA but will plan my service when I drive AZ at Arrowhead INEOS.
Pete L.
5 out of 5
1/27/2026
Very informative young Man very respectful and professional should be proud to have him in your establishment NOT pushy Like other Salesman
Oliver B.
5 out of 5
1/27/2026
Entire team is first class every time. Ramiro, Justin and Brian. They give you a great sense of confidence that you are in good hands.
Louis A.
5 out of 5
1/25/2026
Alex was great, he helped me with all of my inquiries.
Matthew S.
5 out of 5
1/22/2026
He is great! Very friendly
Scott B.
4 out of 5
1/18/2026
The guys in the service department were great, but Arrowhead Ineos Grenadier still falls way short of embracing the Grenadier culture & really connecting with the Grenadier community.
Michael K.
5 out of 5
1/16/2026
Always exceptional customer service at Arrowhead. I’ll never buy a car anywhere else.
Christopher G.
1 out of 5
1/14/2026
Replaced window has tape on it that I need to remove. Some goes down into the door.
Matthew S.
5 out of 5
12/30/2025
Justin is great and puts up with me when I am cranky
Laurence M.
5 out of 5
12/30/2025
Justin is a great ambassador for the Ineos and Arrowhead team.
Jaye H.
5 out of 5
12/28/2025
Justin is a great asset to the dealership. Customer service is top notch.
John H.
5 out of 5
12/26/2025
Justin is FANTASTIC and a tremendous asset to your organization. Please do not ever let him go.
Carl M.
5 out of 5
12/24/2025
Amazing bunch of folks at Ineos Arrowhead! Alexis and the team did a great job installing optional equipment with a quick turnaround, right before the holidays. Keep it up!
Jeremiah G.
4 out of 5
12/23/2025
Justin is great, alway professional, and I enjoyed getting to know the new service tech Alexis. I feel like this team tries to get down to the root of issues as quickly as possible!
Sheila J.
4 out of 5
12/18/2025
Thank you for asking!
Julia L.
5 out of 5
12/16/2025
Alexis provided superlative customer service! THANK YOU!
John L.
4 out of 5
12/12/2025
You guys are great, I love the new showroom. There Grenadier is my favorite and best car of my whole life and I’ve had a lot. From Hondas to Volvo‘s to Volkswagen‘s this car is by far the best toughest and most individualistic. I was just in Texas and I saw about five of them in Austin. It’s an amazing vehicle. Justin is incredible to work with and very responsive to my email request. He was able to get me in for an oil change early on Friday so I could get up to Flagstaff to visit family. The car runs great and I’m really happy with the dealership and with Justin thank you
Alvaro O.
5 out of 5
12/8/2025
Excellent Service!
Derin C.
5 out of 5
11/26/2025
Did a great job, as did Alex the new guy!
Oliver B.
5 out of 5
11/21/2025
Ramiro’s entire team, Justin and Brian etc… the best. World Class!!

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