Service Center

Real Reviews From Verified Customers

Melissa D.
1 out of 5
9/15/2025
I received a message when I got home that my tires, back breaks, and rotors need replaced. I accepted the service but have since not received any contact from the service dept. the service manager told me everything was fine when the car when he handed me the keys. I guess they don’t want to help.
Jana M.
5 out of 5
9/13/2025
Good job
James F.
5 out of 5
9/12/2025
I always enjoy my service visits to Moses Toyota.
Michelle G.
5 out of 5
9/12/2025
I appreciate Tyler working me in on the schedule for an early appointment.
Lisa W.
5 out of 5
9/12/2025
Best service I've ever had from a dealership. Thank you!
Candace H.
2 out of 5
9/11/2025
Hello, took my car in for an oil change, state inspection, new wiper blades, tire rotation, and filters due to recieveing a letter with discounts specifically about discounts on most of those, though not combinable outside of the tire rotation I believe? Either way. I reserved my appointment online. Once I arrived I gave my discount letter to the advisor, told him what I wanted and left. On pick up I didn't notice the oil change was missing from the receipt as well as any discount and was charged for the tire rotation as well.
James M.
5 out of 5
9/11/2025
NA
William D.
5 out of 5
9/11/2025
I am happy with the work done I am happy with the speed it was done with ! All of your employees were very polite !
Lance P.
5 out of 5
9/11/2025
Tyler was very courteous and friendly he covered all aspects of the service and explained anything extra I needed to have done. I really appreciate Tyler and Gary for their friendship and understanding.
Howard P.
4 out of 5
9/10/2025
Wry satisfied.
Charles W.
5 out of 5
9/10/2025
Top notch service in all areas. Gary Walker is always positive!
Elijah B.
5 out of 5
9/10/2025
I received fast and great service from Moses Toyota's employees in Saint Albans, WV!
Brooke S.
4 out of 5
9/10/2025
Quick & informative
Pamela R.
5 out of 5
9/9/2025
As always your service dept. Was awesome and very kind. I love them. Very professional and helpful.
Elmer W.
4 out of 5
9/8/2025
Gary is very professional answered all my questions repaired my car in a timely matter completely satisfied
Shelia M.
5 out of 5
9/8/2025
Excellent customer service ????????
Roy P.
5 out of 5
9/7/2025
Tyler was very friendly and knowledgeable. Excellent customer service!
Pam S.
5 out of 5
9/6/2025
Mr. Walker is very professional.
Ryan W.
4 out of 5
9/6/2025
Great service. Appreciated the video of the inspection. Would ask that the tech speak a little louder. Was difficult to hear over the background noise in the shop.
Michael S.
2 out of 5
9/6/2025
Terrible customer experience. Gary was mean and treated me like crap.

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