Service Center

Real Reviews From Verified Customers

Judith B.
5 out of 5
7/11/2025
Excellent.
Teresa O.
2 out of 5
7/11/2025
on June 25 I had a thumping noise every time I pressed the brakes. I did not feel safe. Online I had to make an appt which wasn’t until July 9. When I called the dealership the next day to try to get seen earlier, I spoke to Tom, who said he would help and to please send the video of the noise that we heard. He was going to talk to technician and call within the hour. No call back. I called the next day and spoke to someone who said they would have management call me, no call back. We have never had this service with Moses in the 20+ years that we have been a customer. Travis did great.
Everett S.
5 out of 5
7/11/2025
Very pleased. Your service department always are very friendly and do an amazing job
William D.
5 out of 5
7/10/2025
Great friendly prompt service.
Robert B.
5 out of 5
7/10/2025
Excellent service
John M.
5 out of 5
7/9/2025
Service was good
Claudette H.
1 out of 5
7/9/2025
My car was returned to me with a scratch and a divot on the hood which will significantly decrease its value. I know it was not there when the car came to your shop because I personally hand washed it the evening before delivering it to your shop. I have pictures if you would like to see them or I’m happy to meet with management and the technician who damaged my car.
Vicki W.
5 out of 5
7/9/2025
Excellent customer service by Travis
Ward M.
5 out of 5
7/9/2025
Very efficient service
Howard T.
5 out of 5
7/8/2025
Great and quick service. Thank you
Dan W.
5 out of 5
7/8/2025
Manager very competent and friendly
Patricia J.
4 out of 5
7/8/2025
Fast service. Nice waiting area.
Robert A.
5 out of 5
7/5/2025
Very professional and courageous personnel. Thank you for the excellent work performed.
Kimberly M.
5 out of 5
7/5/2025
The service is always completed in a timely fashion. My car always looks better coming out than when it went it. Everyone is always very nice and accommodating.
Charissa W.
2 out of 5
7/3/2025
Very satisfied with John. He is phenomenal!!! Would have be a perfect experience if they would have replaced my wipers that I just purchased less than 6 months ago.
Gary B.
5 out of 5
7/1/2025
Good experience
Ramona M.
5 out of 5
7/1/2025
John did an amazing job with communicating, servicing and ensuring our satisfaction with our car.
Christian M.
4 out of 5
7/1/2025
Nice first experience. Took vehicle to Toyota in Beckley and got brakes fixed following advice from Lexus.
George C.
5 out of 5
7/1/2025
Thank you. :-) Þþþ
Safique A.
5 out of 5
6/30/2025
Excellent

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