Service Center

Real Reviews From Verified Customers

Leslie S.
5 out of 5
9/26/2025
Great job ????
Gertrude B.
5 out of 5
9/25/2025
Thank you!
Nancy C.
5 out of 5
9/25/2025
Very professional, prompt, kind and considerate m. Great experience today
Sydney S.
5 out of 5
9/24/2025
Thank you for making it so easy!
Mildred A.
5 out of 5
9/23/2025
Service department is nothing but first class!!!
Gerri C.
5 out of 5
9/22/2025
Great service,short wait
Philip H.
4 out of 5
9/22/2025
Great Svc!
Janet V.
5 out of 5
9/22/2025
Worked in without an appointment. So much appreciated.
Vanessa M.
5 out of 5
9/20/2025
Excellent communication and service !!! Totally stepped it up from last experience
Richard H.
4 out of 5
9/20/2025
I drove the car today after picking it up from the dealership. I picked up one of my friends for a dinner at the Barboursville Longhorn Restaurant. The car performed very well in handling. Very smooth and the new brakes felt very good. The Toyota tires that you installed performed very well. Let Travis know I was very pleased with the work he did and anyone else that helped.
Jerry K.
5 out of 5
9/19/2025
As always, the service was on time and was provided in a friendly and professional manner.
Kay H.
4 out of 5
9/19/2025
Travis is always amazing n helpful! I did shuttle for first time in a couple years- delightful young driver. Im always happy with Moses Lexus service - I use to drive to Germaine Lexus in Columbus ohio for service. . before Moses. Highly recommend!
Roma A.
5 out of 5
9/19/2025
Very pleased with the service and my interactions with Travis Naylor.
Cassandra S.
5 out of 5
9/18/2025
Great Service
Jeffrey O.
4 out of 5
9/17/2025
Staff and dealership are very hospitable., keeping me informed about cost and service issues. Showroom is clean and inviting.
Christina P.
5 out of 5
9/17/2025
Always professional & wok done in a timely manner
Jimmy P.
4 out of 5
9/16/2025
They could do a little better job on the windows when they wash the car.
Ruth G.
4 out of 5
9/16/2025
Promptly serviced and comfortable waiting area.
Jeffrey R.
2 out of 5
9/13/2025
My experience was good outside the below comment. When i was there i was offered a car wash which is a nice perk to offer. However, the car was not dried so by the time i arrived home the spots had dried and made water marks all over the car, which makes washing it at the dealership useless as am i going to need to wash the car again anyway to clear the marks. I was also shocked to find a giant wet puddle in the driver side floor mat. Thankfully they are all weather. Additionally, I was hoping for a vacuum to but that is my bad for not clarifying ahead of time.
Theodore L.
5 out of 5
9/12/2025
Great service and service rep, would highly recommend them in the future, thank you for making this visit a pleasure for my wife's 2022 lexus nx 350.

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