Service Center

Real Reviews From Verified Customers

Pete G.
4 out of 5
10/6/2025
Best service I’ve ever had at any dealership.
Joe M.
4 out of 5
10/5/2025
I’ll do the survey!
Audrey S.
4 out of 5
10/5/2025
Super friendly and kept me updated on the timeframe of when my service would be completed. He also pointed out where the refreshments were and the play area for my daughter that I had with me!
Ann M.
5 out of 5
10/4/2025
Always happy with my service exoerience! I appreciate all of your staff! Thank you ????????????????????????
Shawn T.
5 out of 5
10/2/2025
I received the best care today. It was a very pleasant experience
Bonnie S.
4 out of 5
10/2/2025
We have dealt with Lexus for years and not once have we had any reason to complain about the service. The employees are always very pleasant to deal with..They have always been there for us when we needed them. I love my LEXUS.Thank you
Susan C.
4 out of 5
10/1/2025
Yes!!!! Highly recommend their wonderful work!!! They did a wonderful job… rotated my tires and got a new oil change!!! They even washed my car free too!!!! It’s a beautifully white car driving home…fantastic job. ????????????????
Rebecca D.
2 out of 5
10/1/2025
They were running behind so I was there way too long to have tires basically rotated. The service was free they said because of taking so long
Michael R.
5 out of 5
10/1/2025
Travis is always professional and courteous, it’s always a pleasure dealing with him
Judith O.
5 out of 5
9/30/2025
Thank you very much for your help. I really appreciate your kindness.
Michael C.
5 out of 5
9/30/2025
Everyone does a professional job at Moses Lexus in Saint Albans
Arthur P.
5 out of 5
9/30/2025
I was treated with the highest of respect !!! Service to car was excellent and Travis is a true gentleman. !!!!!
Vickie M.
5 out of 5
9/30/2025
Great staff, good attitude - excellent sense of humor - very helpful -
Patricia B.
1 out of 5
9/30/2025
Waited over two hours for a simple tire rotation and oil change. Very short handed and I should have been informed in the beginning so perhaps I could schedule at a different time. Has never taken that long and I didn’t wait longer for a car wash that wasn’t done.
Vickie M.
5 out of 5
9/30/2025
Travis was extremely helpful and very pleasant. Both of the guys calmed me down and resolved the problem. Kudos to them !!
Tera M.
5 out of 5
9/27/2025
Excellent service Very satisfied Highly recommend
Danny S.
5 out of 5
9/27/2025
Everything was great!
Karen W.
5 out of 5
9/27/2025
Travis accommodated me very well… I definitely miss Dan, but Travis really made sure everything was right… He did excellent… Thank you for all your service
Kelli P.
5 out of 5
9/26/2025
Travis did a great job
Gary A.
5 out of 5
9/26/2025
Service was efficient and personnel were pleasant

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