My husband and I were very pleased with the service Tommy provided. Customer service was excellent.
Thanks so much!
Tommy got me in and out. Thank you so much Tommy!
Top notch service this visit
Thank you!! Great service....
Thank you for the excellent service. You're the only dealership to ever work on my truck and no no else ever will. Thank you to my service rep Tyler!!!!
Every time your car breaks down, it feels overwhelming and honestly makes you feel like you’re about to get taken advantage of. I walked into **** Smith Ford stressed, frustrated, and expecting the worst, but Giovanni Bencini completely changed that for me.
From day one, Giovanni treated me with respect and genuine care. He stayed in constant contact, explained everything clearly, and never once made me feel ignored or rushed. He went above and beyond to make a really difficult situation easier to get through.
Customer service like this is rare now, and Giovanni is the reason I still believe it exists. He didn’t just fix a car problem, he gave peace of mind during a stressful time. **** Smith Ford is lucky to have him, and I’m beyond grateful for everything he did
service was well done and finished in a timely manner.
Giovanni was absolutely awesome. Came in for what I thought was a simple oil change turned out to be much more. Rear brake line was leaking fluid and I needed to get on the highway Friday. Giovanni scheduled me an uber to get home, ordered the required parts to be in next day, and had them installed all before 1200. Can’t say how grateful and thankful I was when he called and told me it was done. And he washed the brake fluid off my rims so they wouldn’t damage. If Gio leaves **** Smith Ford in SC, I will also leave and find another dealership. Thanks Gio for the great work, service, and professionalism.
Tyler was great, he was professional and he explained everything to me and the appointment went by fast.
No issues with my service experience this visit. Tommy is patient and has a pleasant demeanor.
Tommy was very helpful and I was overall completely satisfied with the services that I received. He was very knowledgeable and he made sure all my concerns were addressed, thanks again
Tommy was fantastic. Very polite and helpful
Tyler made the experiences so trusting with my vehicle he was really a nice human and I appreciated that.
Gio did a very good job! Thank you so much.
5 stars all around!!
Great service! Tyler was very helpful.
Tyler was great! He explained qll the work and what was needed and very informative.
The service was great Mat who serviced my vehicle was great he answered my 1,000 questions with patience and very respectful he explained everything I was concerned about
It was a busy day, however the staff didn’t leave me or anyone else in the waiting area unattended!!!!
Great customer care, thank you
Communication and service were both fantastic. Better than any dealership I have dealt with in years.
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