Matthew was very courteous and kept me informed of any issues that may need to be addressed. He was very polite and helpful to ensure everything was resolved in an timely manner.
Tyler Turner has been fantastic. He has been attentive and very professional. I want to say I am satisfied, but we are still checking the issue since I have picked the car back up. Overall, I am pleased, but I do want to make sure the current issue is resolved or there is not a new issue that has come up. Again, Tyler has been a great representative for the dealership and I look forward to my follow up with him, as well as spreading the good word once everything is resolved. Thank you!
Wry polite and professional. Gently and joyful. My car was taken in fast and returned to me in an expidated manner
Tyler was very professional and made my stay at Ford very comfortable.
Tyler did a great job working with me!!
Thanks for getting it in at the last minute. Finishing, The Works before closing time.
Matthew provided timely updates and had constant communication throughout the service appointment Matthew answered all my questions and provided great customer service.
As a customer who has had many problems with Ford I am more than satisfied with the customer service and mechanic work done on my vehicle. Tyler went above and beyond to make sure I was able to get a rental, kept me updated every step of the way, and was very friendly. Thanks Tyler for all you do, you are appreciated
Tyler is wonderful, he's on point with everything. We just appreciate having him serve us.
Tyler is professional and he keeps you informed on the status of your repair. I enjoyed working with him.
Always very informative and I feel he is honest and trustworthy
Blew Toyota out of the water
Tyler was very professional and attended to my needs a professional manner. I will definitely use him again as my service advisor
Giovanni didn’t begin his terrific customer service during my visit. He started the day before when he returned my call. I could pick up on his sincerity. Most people can, it’s just rare nowadays. When I arrived for my oil change this morning, he happened to be the one who approached my vehicle. I didn’t have an appointment time scheduled. Nonetheless, he exuded a proper, professional approach. I waited for the service to be performed. He updated me on an estimated time of completion before the service concluded. A short time later, he saw the completion through. You are fortunate to have this example in your service department. If you don’t recognize his value, I’d be more than happy to extend him an offer of employment at my company. I appreciate that you have this asset on your staff and will be confident to return because of Giovanni.
Giovanni was awesome- gave me confidence I’d be taken care of and I was!!!! Excellent service!!!!!
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