Tommy was able to get my vehicle in and serviced pretty quickly.
The only problem that I had was that the valet was an hour late and picking up my car. Tyler on the other hand did a great job getting me in and out with the service that I needed.
Matt the service tech was professional and helpful during this recall process.
Tyler Turner and his staff at Ford dealership on Garners Ferry rd was absolute the best. Tyler made sure our problem with our car was fixed before releasing it to us. He was in constant communication with us explaining everything to us where we could understand. I can not thank Tyler Turner enough. He made this process so easy and stress free for my husband and I.
Always a pleasure working with him
Again Giovanni helped me out a single father with a tight budget Giovanni really went to bat for me against my warranty people helping me get the repairs needed and back on the road Giovanni never fails to deliver a major success rate in service and excellence I really appreciate you all having someone like Giovanni on the team makes me believe in Customer-service again Fast, Prompt, Honest, Dependable I hope Giovanni gets rewarded you have a great Employee
I was very pleased with the service thank y'all so much
The service was excellent. Mr. Davenport went above and beyond to get my vehicle repaired and returned to me much faster than I expected. My only disappointment was discovering Ford now charges a 3% fee when using a credit card. But that is not a reflection on him or your service team. Thank you
Matthew always makes sure my vehicle is done on time, always professional and also keeps me informed. This is why I always come to him, one of the BEST advisors I’ve ever encountered.
Tommy was superb! Very professional, knowledgeable, receptive, available and honest. Tremendous asset to your team. He represented FORD exceptionally well!
Matthew was truly the best. Responsive, communicative, competent. I couldn’t ask for a better experience. We have always been satisfied with having our vehicle serviced with your team, but our experience with Matt was second to none. When deciding to purchase another vehicle in the future, we will consider **** Smith first and a huge part of that is because of the service we received with Matt.
Tommy always treats me well when I get my car serviced.
Tommie did a great job. Give the guy a raise.
Tyler did a great job today. Thanks.
He was extremely helpful. I came in late but he was positive and was able to get my car done.
Great experience. Nice interaction. Knowledgeable. And expeditious.
Guest WiFi didn’t work.
Absolutely love working with Giovanni. He has excellent customer service and provides the utmost care and gives me confidence I’m at the right place. I would be lost without his service and support!!
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