Thank you Bryan for explaining a few things to me and helping me.
The service was excellent, very professional personality specially Ismael.
Thank you very much
Check in and check was very quick. Also I enjoyed paying online and just picking up my car when it was ready.
Very kind and honest answer my questions and helpful
Bryan Verdugo, once again, provided outstanding service for my 1994 Nissan truck. He listened to my concerns, communicated the diagnosis clearly and made sure I understood my options. The work was performed quickly and addressed all my issues.
Left a voice mail as I had a question regarding
my tires and visit. Did not get call
back. Staff ok though.
Friendly service, didn't take long to get serviced
Excellent service
In and out great customer service and great team work
Thank you for your service and dedication to the team
Can’t say enough about ish and his team
Thank you
I came in today requesting an oil change and specifically a multi point inspection of the vehicle. After paying for the oil change i noticed i didnt have a copy of the vehicle inspection report. So i asked for it and was told that the computer was down so i would get a copy via text. The text for this survey is the only text i got all day. So my question is, did the tech even do a vehicle inspection? Im planning a drive across a few states so thats why I came in to the dealership to get an oil change with a vehicle inspection to see if there would be anything i needed to address for the long drive ill be going on. If i wanted just an oil change i could have did that myself.
I think your team can do much better.
Brian did a great job of getting out car in and out of the shop. He was friendly and followed up with us when the car was done.
Ish is always a pleasure to deal with and does a great job following up with the progress when our vehicle is in the shop. He is the reason we keep coming back to your dealership for service and to purchase vehicles.
Very satisfied with the service provided by Ismael Chavez
Quick,friendly and curtieous
service
Ishmael Chavez is the best service supervisor I have ever dealt with at Selma CA Nissan service department. He has great leadership skills and qualities that extend to the workers surrounding him. Every time I have an appointment to have my Rouge serviced, I have a great time with the entire service team.
Very efficient...thank you.
Very unsatisfied had to wait 4 hours for them to tell me I needed brakes and rotors had a appointment and was the first car taken at 8:00 they came to tell me at 11:50 that they didn't have the parts and had to order had to come back the next day picked up the car around 12:00 so disappointed with the communication on top of all of that I had a order that was suppose to be paid by the dealer sent me a text message to pay $400.00 really bad experience for purchasing my first car. I was told selma auto had the best service they were wrong I felt like I had experienced buyers remorse I hope they get better. The guy Jorge Castro helped solve all the problems I had truly thankful for him..
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