Don’t call if you have to tell stories and don’t keep your word I could’ve taken it where I’ve been taking it. Got way more better satisfaction and good customer service.
Thank you very much for your continued support and outstanding customer service all the time, greatly appreciate you, Sir!
Amazing service thank you
Ismael does a great job always l m always very pleased
Brian was very helpful and got my car serviced quickly and even applied the coupon I forgot at home. He moved another car and Brought my car up front because it was blocked in.
Superior service with a friendly helpful smile!
They work good and very satisfy service
Was very respectfully and provided great service!
Greatly appreciate the thought put into offering to replace. Bryan did not have to considering it was fixed. My safety was put first with the thought that the visor could fall in my face again.
Replacement was the guarantee.
I received the worst customer experience! Ismael Chavez was extremely RUDE and would make very rude comments when speaking about the car not only was he very rude it took 3 days for my car to be fixed I expressed that it’s a very long time without any type of transportation and Ismael didn’t care at all . He kept demanding that I will have to pay a 100 dollar deductible because the issue didn’t have nothing to do with a recall he contradicted himself when he explained one recall it sounded exactly like what was wrong with my car then when I asked why wouldn’t it cover due to it sounded like the recall part he changed the name of the part that needed to be repaired I feel if I had not escalated the situation to management Ismael would have charged me for a feel that didn’t need to be paid. I feel his is very dishonest i really am considering never returning for business due to his untrustworthiness.
Glad to have Ismael back working!
Absolutely AMAZING customer service!! Ismael was professional, answered my questions & any concerns I had. I plan to get another car soon , and I’m definitely purchasing another new vehicle at Nissan!!!
Ismael Chavez very professional
Very easy to work with
Very good communication
There was a great deal of confusion regarding the recall. It turned out there were two recalls. I received three different call from the national office but there is no data on the engine recall.
Thanks for all the help Federico Gomez he is truly a great asset to Selma Nissan. Great customer service, makes you feel like family ????
Ismael is the only reason I take my vehicle there
This is the second time that Ismael is my supervisor. Not once have I been greeted by him.He was upset that my truck key was not in my truck, asked me where my key was at, got upset and threw the pen on his desk. I had my appointment at 10 and my truck was done at 11:30. I got To my appointment at 9:15. My truck was done with its service, and he had not notified us that my truck was ready. When I went To tell the service desk about my truck, he grabbed the paper reports and left them on the desk- without saying anything. He is completely rude and I hate Getting my truck serviced there. The only reason why I keep Going back is because I have A contract with the dealership. It’s sad and ridiculous how I have To discriminated and mistreated for a truck that I am Paying for. Do better Selma Nissan.
My first time with Selma Nissan and the overall experience was great! ????
Very well done Ismael does a great job every time because of him I take my car to Nissan for everything
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