Respectful and informative
He was a great guy to work with.
I really enjoyed working with Christian Cerna for my 1st & 2nd visits to Greg Young Toyota. Christian is both very knowledgeable & very pleasant. His Professionalism is Top Notch too. Always Professionally Dressed & Presented !
$100 to tell me my radio is broken seems excessive. The whole visit was fantastically expensive. I will always go a local shop from now on.
Job well done? ABSOLUTELY!
Did the requested work plus a car wash and vacuum! Can’t beat that!!
When I arrived, Wyatt was waiting in the service department and waved me in right away. He said he would text as soon as it was completed. The process went very smooth and I was able to pick up my vehicle in a timely fashion. Wyatt was very Courteous, kind and respectful!!
I do wish the texts I received from Greg Young matched what I was told there…. I was texted that even though I never had 5,000 miles , that I should still get the oil changed because of the environment in which we live and that it was all covered. When we get there we were told that the 5,000 mile checkup does not include an oil change.
I love my Toyota but getting conflicting info is frustrating
Great service today. Thank you!
My parents brought my car in- said you wanted to “fix” several things on it. Very disappointed that a car only 2 years old needed work. Really losing my faith in Toyotas. Been a hassle since day 1. ????
I came in for recall and was told it would take 30-40 minutes. When I was told it would take 39/40 minutes. When I was told it was ready it had been over an hour and all the guy wanted to tell me was about 13 point inspection they did - and I did not ask for. Told me that it was required to protect the dealership. I waited 18 months for the recall to move forward. Doing the inspection was just another way to sell some service. His body language was clearly negative towards me. Needs to be trained to tell the customers everything they will be doing - not after the fact.
Thank you! It was great to have Christian, helping us he is very kind and helpful. Thanks.
Great timely friend service, ill be back for future visits for my Priusv
Everyone in the service department is always helpful. It also the reason I keep coming back.
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