Friendly and also professional
Friendly service and well done.
Christian is very polite & professional
I will not be a returning customer. This was a very disappointing experience as I have used Ernst/Gregg Young for many years. I will not be recommending their services or products in the future, and will discourage others from using them as well.
Christian is always so accommodating and polite. I always look forward to coming to GY because I know he always gets my questions answered or finds someone who can. He’s awesome!
Fine young man. He looks you in the eye when conversing. Excellent!
I don’t need to be asked for a trade in appraisal. When I’m ready to trade, I’ll ask. Thank you
I recently brought my Kia in due to issues with the engine. This was my final straw. I have brought my vehicle to Gregg Young since they came to Columbus. I have spoke positively about Gregg Young the last 2 years! The first sign of an issue, unprofessionalism and absolute poor customer service. It is clear that it is not a “new system issue” that my suv started having issues when the wrong oil was being put on my bill. The Service Manager was unprofessional and unwilling to truly listen. To tell me it’s my brand of car that’s the issue and suggesting that the mechanic just put the wrong oil on the ticket is pathetic and lacks any sort of ownership of the issue. Gregg Young will never receive my business again and I will be sure to share this experience with all those I associate with!
Would have been nice to have some pop or water frig was empty????
Took longer than anticipated but work was fine
Everything went smoothly with the service tiday.
We asked for a ride to pick something up before 5, while our car was being serviced. We had a very kind and patient driver! Also,all of the parts we ordered were put on for us and look great!
I asked them to investigate an oil leak and was told there was no leak. Charge $70 for that and they didn’t even bother to clean up the oil that was all over my engine bay. Total of 520$ for 4 quarts of engine oil, a filter, 4 quarts of transmission fluid and “there’s no oil leak, there’s just a bunch of oil all over your engine ???? Do you want to buy more fuel system cleaner and enngine oil conditioner ???????”
I appreciate you dropping my car off at the rental car company and made it really easy transition. Thank you.
I liked the short videos of the mult-point vehicle inspection that were texted to me afterwards. A nice addition for customers!
Everyone was very nice and helpful. Very quick with the maintenance of our car.
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