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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2799 reviews 67%
4 star 683 reviews 16%
3 star 105 reviews 3%
2 star 323 reviews 8%
1 star 278 reviews 7%
Review Us
Steven R.
5 out of 5
8/6/2025
Jacob was great!!! Outstanding employee!
Oscar P.
1 out of 5
8/5/2025
My representative was great, attentive and with good customer service skills. Unfortunately the service was not completed. I took my tacome for the maintenance service (oil change and tire rotation) the oil change was done but the tire rotation was not (tire lock not found was the reason given). I went to the truck under the back seat as the rest of the equipment to change the tire is placed there and the lock was there in plane view inside the factory plastic bag. I show that to the rep and he offered to do the rotation but i needed to leave. I hope that I can get the tire rotation done as it is supposed to be included in the maintenance procedure.
Liley B.
1 out of 5
8/5/2025
I had spent 200 for them to detail my car (THE DAY BEFORE) and after my oil change u guys put it thur the car wash.... I NEVER asked u guys to WASH MY CAR... AND U GUYS NEVER ASKED... I ONLY TOOK MY CAR FOR AN OIL CHANGE NOT A CAR WASH!!!!! SO BASICALLY I LOST 200 FOR MY CAR DETAIL I HAD PAID THE DAY BEFORE
Rebecca M.
5 out of 5
8/5/2025
Adelina was very knowledgeable and friendly. Thank you for providing courtesy rides to and from home as I awaited the repair of my vehicle. Both drivers were very sociable. Great experience.
Ramon J.
5 out of 5
8/5/2025
Gabriel was very helpful and honest
Jorge G.
5 out of 5
8/5/2025
Excellent service by Manny and team. Congratulations
Dustin R.
4 out of 5
8/5/2025
My Toyota Tacoma was having trouble starting over the weekend. I reached out to Jake first thing Monday morning, and he told me to bring it in. They quickly diagnosed the issue—turns out the battery was going out—and they replaced it the same day. I’m very satisfied with the service. Jake did a great job keeping me informed throughout the entire process. Highly recommend!
Jorge M.
5 out of 5
8/5/2025
Over all great service
Laura O.
5 out of 5
8/4/2025
Mr. Tizcareno was EXCELLENT, best customer service tech I have dealt with.
Aaron S.
5 out of 5
8/4/2025
Gabriel was outstanding!
Christina C.
5 out of 5
8/4/2025
Fast and friendly service!!! Thank you
Eduardo Andres.
5 out of 5
8/4/2025
Manny had a great attitude amid the very busy situation he was dealing with. Cudos
Karina R.
5 out of 5
8/4/2025
Excellent service
Anna E.
5 out of 5
8/3/2025
He was kind and solved fast.
Cesar C.
5 out of 5
8/3/2025
Jose was so helpful
Gabriella B.
4 out of 5
8/3/2025
Alexandro was great, his customer service was superior. He is the best service rep I had since coming to get my vehicles service at Fox Toyota in the past 3 years. He definitely needs a raise or to be recognized.
Jose H.
5 out of 5
8/3/2025
Gabriel Lucero was very helpful with my Toyota Tundra truck, he kept communicating the process and also he helped with time to get my truck sooner than time the time he originally commented. Thank you
Andrew V.
5 out of 5
8/3/2025
Manuel was very professional and had great communication with me. Always updating me on the status of my truck.
Debra B.
5 out of 5
8/3/2025
They we all very nice there
Bill C.
4 out of 5
8/2/2025
Ms. Pulido is a superb representative for your business.

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