Service Center

Real Reviews From Verified Customers

Brian O.
2 out of 5
3/18/2025
Ashley is the worst service advisor, she doesn’t return calls her voice mail is full and she completely ignores the customer. Her customer service skills compare to a new hire that just started with the company. She is totally oblivious to anything concerning Toyota. She said it would be cheaper but it was the price they quoted and she did not deduct the charge for the service I did not want. I had to ask another employee to help me and she just stood there and did not help or assist like she was washing her hands of the whole situation. I can’t believe your company hires such terrible employees. I am 100 percent certain nothing will come of this so I am just wasting my time as all the employees seem to like her. Thank you for your time
Jorge G.
3 out of 5
3/18/2025
Satisfied with the check of maintenance
Avelina P.
5 out of 5
3/18/2025
Thank you Gabe for the outstanding service
Elizabeth A.
5 out of 5
3/18/2025
I was pleased with Gabriel’s responsiveness to my concerns.
Mario R.
1 out of 5
3/18/2025
Unfortunately my problem returned the following day. Thinking of taking it to another dealership service department.
Andrew C.
2 out of 5
3/17/2025
My vehicle was returned to me worse than when I dropped it off. I am COMPLETELY DISSATISFIED with the incompetence of the technician that worked on my vehicle and I will now make it my duty to warn and convince my friends, coworkers and any one else to not go to HOY FOX toyota.
Divine R.
1 out of 5
3/17/2025
I don’t understand how warranty can be voided on a sports vehicle just by a code that was found
Brian R.
3 out of 5
3/17/2025
Wondering why the second key fob does not come with a metal key to fit the driver's door, as the original fob does.
Aaron D.
5 out of 5
3/17/2025
Very courteous and presented me with updates regularly in the maintenance of my vehicle. Very kind and professional.
Lizbeth G.
5 out of 5
3/17/2025
Great and fast service! Saul was very professional and attentive.
Armando M.
5 out of 5
3/16/2025
Very good service. Employees were very helpful and polite
Laura M.
5 out of 5
3/16/2025
Fernando is always attentive to the service my car needs.
Jesus C.
5 out of 5
3/16/2025
I appreciated the profesional and friendly personel at dealer very satisfy with the Job done to my car, I would call son to schedule other repairs to my vehicle, thank you very much!!
Jose T.
5 out of 5
3/15/2025
Ok!
Michael R.
5 out of 5
3/15/2025
a Elina was great.
Shirleen A.
5 out of 5
3/15/2025
Excellent!!
Roberto L.
5 out of 5
3/15/2025
Great service
George G.
5 out of 5
3/15/2025
Fernando Martinez is a great asset to the TOYOTA family. He goes above and beyond in keeping the customer happy. You have a great man working for you company in Fernando.
Jorge A.
5 out of 5
3/15/2025
Thanks
Myrna A.
5 out of 5
3/15/2025
Everything went as planned! Excellent customer service from Manny! Thank you

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