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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1020 reviews 68%
4 star 272 reviews 18%
3 star 45 reviews 3%
2 star 88 reviews 6%
1 star 72 reviews 5%
Review Us
Rolando D.
5 out of 5
5/18/2025
Knowledgeable, informative, focused.
Ruben V.
5 out of 5
5/18/2025
Outstanding service and customer support. Fair and honest. Thank you for providing superb care.
Camelia I.
5 out of 5
5/18/2025
Great service and very friendly
Maryann P.
5 out of 5
5/18/2025
Arturo delivers exceptional customer service . He goes above and beyond to ensure everything is done correctly.
Abdul M.
5 out of 5
5/17/2025
None at the moment
Carlos U.
5 out of 5
5/16/2025
Excellent service
Rachel L.
5 out of 5
5/16/2025
Ashley was very knowledgeable and helpful
Ricardo L.
4 out of 5
5/16/2025
Arturo does a great job!
Avel G.
5 out of 5
5/16/2025
Arturo was very helpful and assisted me very well
John M.
5 out of 5
5/15/2025
Ashley did an exceptional job handling the AC issue with our RX.
Michael M.
4 out of 5
5/15/2025
Professional, courteous and kind; Arturo Gonzalez makes servicing a vehicle a breeze. Simple, speedy and with great detail. He makes these trips to the dealership worthwhile. Practical suggestions and insightful solutions. Thank you!
Colleen M.
5 out of 5
5/15/2025
She was very professional and efficient
Michelle M.
2 out of 5
5/15/2025
The service is terrible. In the past I would get a loaner and not have to sit there.
Rosalinda V.
4 out of 5
5/14/2025
Ivan provided exceptional service. I called in a concern regarding my vehicle and immediately advised me to bring it in without an appointment. Thank you for putting my safety first!
George M.
5 out of 5
5/14/2025
Ivan is very helpful and explains everything in a very nice way.
Stephanie C.
3 out of 5
5/14/2025
Auto was very good
Jesus C.
3 out of 5
5/14/2025
Need to bring back your loaner program.
Ronald H.
2 out of 5
5/12/2025
Better communication while the service was being done. We weren't given a loaner for this service that literally took the whole day, and we were not updated as to what time it would be completed. So we called at 4pm to inquire about the status, and he said it would be done by 5:15pm but no shuttle was available to pick us up.
Virginia S.
4 out of 5
5/12/2025
No problem.. thanks, I’m really enjoying my Lexus.
Veronica V.
5 out of 5
5/11/2025
Ivan has always been great! Great customer service and efficient in his role at the dealership

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